Overpaid at the casino cage

#1
I had 14 black chips (100.00) at check out. The lady at the cage gave me $1900.00 instead. She over paid me 500.00. I didn't pay any attention because there was a line behind me and I was at the casino by myself and didn't want the man behind me to see exactly what I cashed in. I got a phone call later on that evening stating that, the casino cashier came out 500.00 short and the tape shows she over paid me. I live about 3hrs away from this casino boat and go there maybe once every 3-4 months. What should I do? Can the casino sue me or take me to jail for the cashier's error?
 

johndoe

Well-Known Member
#2
Probably, if they have clear evidence and know who you are. They'll know it's missing from the moment their shift ends, and will investigate to see if it was theft or not. But the burden of proof for a criminal matter is pretty substantial, so I wouldn't worry about jail or anything.
 

daddybo

Well-Known Member
#3
tiaupnorth said:
I had 14 black chips (100.00) at check out. The lady at the cage gave me $1900.00 instead. She over paid me 500.00. I didn't pay any attention because there was a line behind me and I was at the casino by myself and didn't want the man behind me to see exactly what I cashed in. I got a phone call later on that evening stating that, the casino cashier came out 500.00 short and the tape shows she over paid me. I live about 3hrs away from this casino boat and go there maybe once every 3-4 months. What should I do? Can the casino sue me or take me to jail for the cashier's error?

Give it back... it's worth way more in +ev to show you're honest. The poor cashier is probably sweating it way more than anyone else. Plus, if you play it right you might get some good comps.
 

Katweezel

Well-Known Member
#4
daddybo said:
Give it back... it's worth way more in +ev to show you're honest. The poor cashier is probably sweating it way more than anyone else. Plus, if you play it right you might get some good comps.
Yeah, sounds like good advice Dad. Is a whole lot of potential hassle worth $500, tnorth? Even tho you never asked, nor expected to be overpaid. In fact, you had obviously had a few drinks and paid no attention, just took what she offered. I bet you did not even notice until the phone call... A lawyer might be kind enough to advise you here. Others here may be able to say if the cashier must make up errors, or does the casino cover it...
 

Pro21

Well-Known Member
#5
I would not make any special trip to give this money back. Let them accommodate you to get it back.

Just one more reason to never use a players card.
 

daddybo

Well-Known Member
#6
Pro21 said:
I would not make any special trip to give this money back. Let them accommodate you to get it back.

Just one more reason to never use a players card.
Heck no, I wouldn't make a special trip... mail it after you negotiate an appropriate comp package for your inconvenience due to a casino error. (of course be tactful).

On another note.. Several years ago, I left my wallet in the limo on the way to the airport... caught it after I got home. The casino went out of their way... recovered the wallet with what money and credit cards were in there and fedexed it back to me.. I will be happy to return the favor if and when I get the chance.
 

tribute

Well-Known Member
#7
tiaupnorth said:
I had 14 black chips (100.00) at check out. The lady at the cage gave me $1900.00 instead. She over paid me 500.00. I didn't pay any attention because there was a line behind me and I was at the casino by myself and didn't want the man behind me to see exactly what I cashed in. I got a phone call later on that evening stating that, the casino cashier came out 500.00 short and the tape shows she over paid me. I live about 3hrs away from this casino boat and go there maybe once every 3-4 months. What should I do? Can the casino sue me or take me to jail for the cashier's error?
This would never happen at the casinos I play. Cashing in $500 or more requires "verification" from a supervisor which means two people see the transaction, similar to coloring up at the table.
 

aslan

Well-Known Member
#8
Pro21 said:
I would not make any special trip to give this money back. Let them accommodate you to get it back.

Just one more reason to never use a players card.
Where I play, you don't have to present your player's card to cash in your chips. But they could find your picture on the film of the table where you played and colored up just before you went to the cashier's cage, and then match it to your player's card if you used it at that table. They would also have a record of how much you colored up. But the comps down through the years more than make up for the $500 that got called back. I almost always use a card.
 

GeorgeD

Well-Known Member
#9
Don't know about a casino cashier, but in some places a bank teller would be fired if this happens and they can't recover the over payment.

Do you want to be somewhat responsible for some poor soul losing their job?


tiaupnorth said:
I had 14 black chips (100.00) at check out. The lady at the cage gave me $1900.00 instead. She over paid me 500.00. I didn't pay any attention because there was a line behind me and I was at the casino by myself and didn't want the man behind me to see exactly what I cashed in. I got a phone call later on that evening stating that, the casino cashier came out 500.00 short and the tape shows she over paid me. I live about 3hrs away from this casino boat and go there maybe once every 3-4 months. What should I do? Can the casino sue me or take me to jail for the cashier's error?
 
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