The Cold Hard Reality of a $5000 Mistake

[zengrifter]

Aug. 09, 2007
Copyright © Las Vegas Review-Journal

JANE ANN MORRISON:
An honest mistake collides with the cold,
hard corporate reality

Moral question of the day: What would you do if you were a parking valet and a man who had consistently given a $2 tip every night for more than two weeks straight suddenly handed you two white chips, one a $1 chip and one a $5,000 chip?

Assume it was a mistake and point it out?

Thank the gambler profusely for his generosity?

Just put it in the tip pool to be divvied up?

Generous tips are not unknown. But does anybody out there think a $5,000 tip to a valet was anything but a mistake?

Randall Skaggs, a professional gambler since 1974, admitted it was his mistake. He'd been playing at the World Series of Poker until the wee hours of June 30 when he went out to the valet at the Rio and gave the $5,001 tip.

Skaggs, 65, who has heart problems, had been renting a scooter to get around the casino during the World Series of Poker, which began June 1. Every night when he left about 2:30 a.m., he said, he would tip $10 to the bellman who helped him with the scooter and $2 to the valet, usually with casino chips.

Skaggs thinks that for pure good will, the hotel should refund his money.

Harrah's officials think otherwise. After my first calls on Tuesday, Skaggs was contacted and told he wouldn't be getting his money back.

...more - http://www.lvrj.com/news/9051721.html

[PokerJunky]

geeze..for $250/valet people would rather live w/ a dirty conscience..

[Sonny]

Skaggs thinks that for pure good will, the hotel should refund his money. Harrah's officials think otherwise.

Sure, Harrah's income is up 85 percent this second quarter over the same quarter last year. Sure, fixing a $5,000 mistake that's not the company's mistake would generate good will within the poker world. But that's not what happened.

Who says the mob is out of Vegas? They just have college degrees now.

-Sonny-

[glovesetc]

the " NEW" mob is the yale and harvard bean counters who are running the casinos and the financial analysts who spew out the bottom line hourly ! The new mob is as ruthless if not more so then the old mob .