Is this legal?

[CornCrop]

I had the misfortune of going into the Longhorn Casino twice. It is their practice to turn over the first card in a shoe and then burn however many cards is represented on that card. My first visit there i was annoyed when the dealer didnt do this one shoe and of course he got a blackjack. i said he was supposed to burn cards and he said he can do whatever he wants. i left

well, i went back yeaterday, stupid me. this time, on a $100 bet, the dealer flipped over an 8 for the first card. meaning she was supposed to burn 8 cards. well, apparently she forgot, giving me the next card (i was at first base). it was an ace. she then picked up my ace and said she needed to burn cards first. i protested saying she already started the hand. she called the pit boss (ironically, the same dealer as my first visit), and he said she had to burn 8 cards, so my hand was void. how can they have it both ways? i was seriously pissed. and it seems to me like this is not only bullshit, but perhaps is against the rules of the nevada gaming commission. if it is not a LAW that you burn cards, and they start a hand, are they not required to finish it? or can they just throw in any hand at any time they dont like it?

any help would be appreciated

[Sonny]

Originally Posted by CornCrop

this time, on a $100 bet, the dealer flipped over an 8 for the first card.

You were betting the table max off the top at the Longhorn?! That was your first mistake. It’s a locals casino that caters to $2 players. I don’t care how many cards they let you double down on, it’s not a place for anyone betting serious money.

Originally Posted by CornCrop

she then picked up my ace and said she needed to burn cards first. i protested saying she already started the hand. she called the pit boss (ironically, the same dealer as my first visit), and he said she had to burn 8 cards, so my hand was void.

That’s bullshit, but I don't think it’s illegal. The dealer didn’t follow their regular procedure so the pit boss decided to call it a dead hand. In this case the pit boss gets to make the decisions. When he saw your $100 bet on the table he didn’t have to think about it for long. I think his message was pretty clear: He’s not going to do you any favors. It’s pretty clear that they don’t want your business and I’m sure you don’t want theirs either. Screw ‘em. Find someplace that will give you some decent comps for a $100 bet and will actually respect your business. I don't know how you ended up there in the first place.

-Sonny-

[CornCrop]

it wasnt 100 off the bat. i had played a couple shoes up until this one and was doing well, so i upped my bet. i only went back there because i was so pissed about the first time i was there that i wanted to take some of their money. yea, i realize i shouldnt have been in there playing real money at a place like this. they wont get my business again. however, it just seems to me like they broke the law. to start a hand and then stop it because the odds are against you seems like it should be a crime. if the standard vegas policy was to burn X amount of cards and it wasnt followed, ok. but if this is a recommendation by this house that is not a requirement (as shown by my first experience) it seems they should be bound to the hand. i am just so unbelievably pissed at this place that i want to do something in retaliation. i was thinking maybe i could contact the gaming commission because this seems very wrong. if nothing else, i will just resign myself to badmouthing them wherever and as often as i can


and when that pitboss was a dealer for my first visit, he didnt void the hand when he didnt follow procedure!

[ihate17]

Now if both incidences would have happened in front of gaming, the inconsistancy might have some meaning but yes you were screwed.

As Sonny said this is a $2 joint and rather than be made nervous by your play, they went out of their way to try to convince you not to play. Had the same situation happened to one of their regular $2 players he probably gets a choice of keeping the card or killing the hand.
There is also no edge betting table max on the first hand so we are talking casino bet tolerance and not AP tolerance.

Now I do consider this cheating but my opinion is valueless. Simply a situation where we start every new shoe going against the house procedure for cutting. Now if the house gets the ace we play, if the player gets the ace we burn cards? Might post a sign saying that all dealer errors must be resolved in favor of the house.

ihate17

[RenoRenagade]

bust a complaint . Whats the worst that can happen. Maybe the PB has gotten a lot of complaints lately. No casino wants to lose business . maybe they will do something maybe they wont. If you are not going back call their customer service center. At least you will get a complaint on that PB/Dealer.

so my advice is COMPLAIN!!!!

Also on a side note if they reshuffle you should of been able to retract your bet right ?

[shadroch]

I've seen several disputes on hands at the Longhorn.Each time,the result was a dead hand. It's helped me and it's hurt me but that seems to be their policy.
As others have stated-it's not a place to be betting $100. Its a little locals joint with fun rules,good drink service and fairly decent food comps for the surprisingly good coffee shop.
That said,if it happened to me I'd be pissed and certainly wouldn't go back.But I wouldn't go there without a few "first card is an Ace" coupons anyways.

[blackchipjim]

If it was the longhorn in vegas, I had to leave that place after a very short session. You are right they cater to small potatoes and big spuds they will smash. I found any increase in my bet drew attention since I wasn't familiar to them. My wife asked me why we were leaving and told her the placed just didn't feel right. It's no surprise to me the ##$$ they pulled on you but it"s better than being dragged out to the dessert and your knuckles broken. lol blackchipjim

[EasyRhino]

Well crap, now I feel like I need to go to Longhorn just so I can bet table max (is it $100?), play erratically, and see what happens. Sounds entertaining.

[Sonny]

Originally Posted by EasyRhino

Well crap, now I feel like I need to go to Longhorn just so I can bet table max (is it $100?), play erratically, and see what happens. Sounds entertaining.

Yeah, the table max is $100. It's the second lowest table max I've ever seen. The only lower limit was at the Auto Truck Plaza just outside of Vegas. The table max was something like $30. That was the first (and only) time I ever got to play multiple hands of the table max as a red chipper.

-Sonny-

[shadroch]

If memory serves,there are two tables,one is $2-100,the other(the hi-limit table) is a $3 minimum. Not sure what the max bet is,but $200 comes to mind. There are actually four BJ tables,but I've only seen the back two used for tournaments.