Dealer Mistakes

[jimmtech]

Every couple of months, a dealer pays my losing hand! Sometimes he will pay another player as well. I usually wait half a second, then pull back the chips. The next 5 minutes I feel a little uneasy, wondering if security or the pit boss is going to come over and say "Sir, we need that money back..."

I have also seen where a dealer forgets that the cut card came out last round, and proceeds to deal another round!

What do other players do when these happen?

 

[Diver]

Happened to me

Every couple of months, a dealer pays my losing hand! Sometimes he will pay another player as well. I usually wait half a second, then pull back the chips. The next 5 minutes I feel a little uneasy, wondering if security or the pit boss is going to come over and say "Sir, we need that money back..."

I have also seen where a dealer forgets that the cut card came out last round, and proceeds to deal another round!

What do other players do when these happen?

And the guy next to me said to the dealer, "I don't think you want to pay that one." So I of course said, "Yeah, I think you won that one." Funny thing was I busted which makes it even more striking that the dealer missed it.

 

[Sonny]

The next 5 minutes I feel a little uneasy, wondering if security or the pit boss is going to come over and say "Sir, we need that money back..."

No, they won’t make you give the money back. The surveillance crew is supposed to catch things like that, but most of the time they don’t. Even if they do see it they’ll just call down to the pit boss and say “The dealer on BJ-5 just paid a losing bet. You need to get in control of your crew.” Then next time that dealer goes on break you can bet he’s going to get a little lecture and he’s not going to be too happy when he gets back. I doubt they would say anything to you though.

Some players even look for break-in dealers and try to encourage errors. Exploiting dealer errors can be a valuable AP technique.

I have also seen where a dealer forgets that the cut card came out last round, and proceeds to deal another round!

What do other players do when these happen?

It depends on the hand. If the hand is a winner then I will play it out and wait for the next hand. If the hand is a loser I will say “Wait, aren’t you supposed to shuffle now?” Sometimes you can get a free shot that way.

-Sonny-

 

[ihate17]

A great advantage

I have also seen where a dealer forgets that the cut card came out last round, and proceeds to deal another round!

What do other players do when these happen?

The cut card comes out and the dealer deals a new hand. This has always been an opportunity to look at your hand and then make a reduced risk decision.
Do not like your hand: Call the dealers attention to the cut card. The dealer will call the pit and most often the pit will give you an option of playing or not. Sometimes the pit (a stupid and unfriendly pit) will cancel the hand but then will have angry players if anyone has blackjack or some other real good hand.

Like your hand: Keep your mouth shut and just play it out. If you land up losing the hand anyway, then call the cut card to the dealers attention and there is a good chance the pit will push the hand.

My opinion is that in the case of dealer errors that effect your hand, you should either win, push or opt out of the hand, but never lose it.

ihate17

 

[SilentBob420BMFJ]

Every couple of months, a dealer pays my losing hand! Sometimes he will pay another player as well. I usually wait half a second, then pull back the chips. The next 5 minutes I feel a little uneasy, wondering if security or the pit boss is going to come over and say "Sir, we need that money back..."

I have also seen where a dealer forgets that the cut card came out last round, and proceeds to deal another round!

What do other players do when these happen?

dont worry, nothing will ever happen to you.. worst that would happen is seconds after he mispays you, he will be like "wait a minute" and they will play back the cards

And the guy next to me said to the dealer, "I don't think you want to pay that one." So I of course said, "Yeah, I think you won that one." Funny thing was I busted which makes it even more striking that the dealer missed it.

that guy was clearly jealous of you.. any player who prevents another player from getting money is a jealous asshole, which is why i dont blame ploppies for yelling "you screwed up the damn table", but rather i blame them for being a dumbass and believing in that crap, and putting their hard earned money on the table w/ out reading a book or looking into it, then trying to tell others what it is

 

[Frankie]

As a general rule, they will not make you give the money back but it is not unheard of, and it could happen 30 min later, 1 hour later, or even the next day, they could call you or speak to you and demand the money back. It is very rare, but trust me it happens. I've heard some incredible stories from fellow black-purple chippers.

I virtually always shut about it. I have been amazed at some of the dealer errors I've seen, even at top casinos. It is a part of the game, and a good one for the player if you pay attention. Saying something to the dealer about error he made on another player's hand is very, very bad etiquette.

 

[moo321]

Purple chips is a whole different category, but I'd just tell them to screw themselves if they asked for a bet back.

 

[scanner]

I saw several errors last night. A fairly new dealer payed out a couple of losing hands, then paid one off to me, a $50 bet that I had lost. I had a 17 and the dealer had an 18, but she paid me. I wasn't about to say something and hand the $100 back in.

Also had an interesting error while at first base. I had 11 against a dealer's face card. I stuck my money out to double and for some reason the dealer went to the player beside me and *almost* dealt them the card. We all saw it was an 8. Dealer calls pit over, who says that since we saw the card he should burn it. I still doubled of course, pulling a 10 for a nice 21 that won a max unit bet.

 

[Frankie]

Also had an interesting error while at first base. I had 11 against a dealer's face card. I stuck my money out to double and for some reason the dealer went to the player beside me and *almost* dealt them the card. We all saw it was an 8. Dealer calls pit over, who says that since we saw the card he should burn it. I still doubled of course, pulling a 10 for a nice 21 that won a max unit bet.

I've seen that error before. If it were me, and the dealer had a 7 or 8, I would have complained to high hell. Against a face card (as you were), I obviously would have let it go.

 

[Brock Windsor]

Dealer calls pit over, who says that since we saw the card he should burn it. I still doubled of course, pulling a 10 for a nice 21 that won a max unit bet.

Surprised they burned it. Where I play they usually keep the card in play. Buddy of mine had one where the dealer exposed the next card. He had a 12 against a dealer face, the exposed card was a 10. The dealer said to him "are you going to take a card" he replied "are you going to give me that 10 of clubs?" "yes sir".... "I'll stay with my 12 then"....dealer busted with the 10 card.

 

[moo321]

Catching the 8 is slightly +EV.

 

[Frankie]

Catching the 8 is slightly +EV.

Not in the way that matters. Yes you might have a tiny +EV over the 10 (since the dealer has checked for BJ) but you have a lower EV than you did before receiving the 8, and that is all that matters. If I am facing a 10, with an 11 double, the only cards that improve my hand are 10s/face or 9s. Anything else -- well I'd prefer a different card, if that is an option -- as in the case here (if you complain).

 

[rollem411]

I was given a 50cent chip on cruise before. Went to cash out and the woman accidentally gave me 50 dollars. :grin:

 

[LeonShuffle]

Here's a really weird one that happened to me last night in AC. I'm playing heads up with a female dealer. I get dealt a 10,5 and she has an Ace showing. She says, "Insurance?". I say, "No". She checks in the device, immediately flips over her hole card, a 6, and starts to scoop up my bet. I said, "Hang on, I wanted to hit that". She said, "Well honey, you have to speak up"! I explained to her how she never even gave me a chance and she still acted as if it were my fault! I told the supervisor and he said, "Do you want to hit it now?". I said, "Of course". So they let me hit it and I got a 4 to win. Yet the whole time, the dealer acted as if "I" had done something wrong. I tried explaining to her again and she gave me a "Whatever" attitude, as if they let me get away with something. I'm still pissed about that.

 

[21forme]

Here's a really weird one that happened to me last night in AC. I'm playing heads up with a female dealer. I get dealt a 10,5 and she has an Ace showing. She says, "Insurance?". I say, "No". She checks in the device, immediately flips over her hole card, a 6, and starts to scoop up my bet. I said, "Hang on, I wanted to hit that". She said, "Well honey, you have to speak up"! I explained to her how she never even gave me a chance and she still acted as if it were my fault! I told the supervisor and he said, "Do you want to hit it now?". I said, "Of course". So they let me hit it and I got a 4 to win. Yet the whole time, the dealer acted as if "I" had done something wrong. I tried explaining to her again and she gave me a "Whatever" attitude, as if they let me get away with something. I'm still pissed about that.

Was that at Trump Plaza by chance?
I had something similar happen earlier this week with a real bitchy dealer there. I was playing 2 hands and when I stood on one, she ASSumed by signal was for both. Called the pit over and I hit on hand 2 after she had already flipped her hole card.

 

[Sonny]

Was that at Trump Plaza by chance?
I had something similar happen earlier this week with a real bitchy dealer there. I was playing 2 hands and when I stood on one, she ASSumed by signal was for both. Called the pit over and I hit on hand 2 after she had already flipped her hole card.

She sounds like money in the bank! Just keep playing her until she gets fired. :laugh:

-Sonny-

 

[LeonShuffle]

Was that at Trump Plaza by chance?

No, it was at Caesers. She was actually quite pleasant to me a little while later. Perhaps she realized her mistake, but didn't want to admit it.

 

[SilentBob420BMFJ]

Also had an interesting error while at first base. I had 11 against a dealer's face card. I stuck my money out to double and for some reason the dealer went to the player beside me and *almost* dealt them the card. We all saw it was an 8. Dealer calls pit over, who says that since we saw the card he should burn it. I still doubled of course, pulling a 10 for a nice 21 that won a max unit bet.

before i read the rest of the thread, i was thinking that this would be a really close decision, and my risk averse gut would have probably asked if i could keep the 8, but if they said we have to burn it, i wouldnt have argued.. altho 19 vs 10 sounds like a bad hand, even tho it is +ev according to moo.. when i have 19 or lower vs 10, i expect to lose, but now that i know this, i will expect to win my 19 vs 10

Surprised they burned it. Where I play they usually keep the card in play. Buddy of mine had one where the dealer exposed the next card. He had a 12 against a dealer face, the exposed card was a 10. The dealer said to him "are you going to take a card" he replied "are you going to give me that 10 of clubs?" "yes sir".... "I'll stay with my 12 then"....dealer busted with the 10 card.

this is all what the pit feels like doing.. i dont think casinos have concrete rules as far as errors go, but rather guidelines.. im sure everybody here has seen the same casino burn a card that was accidentally seen one time, and then play it another time

Not in the way that matters. Yes you might have a tiny +EV over the 10 (since the dealer has checked for BJ) but you have a lower EV than you did before receiving the 8, and that is all that matters. If I am facing a 10, with an 11 double, the only cards that improve my hand are 10s/face or 9s. Anything else -- well I'd prefer a different card, if that is an option -- as in the case here (if you complain).

good to know.. im guessing 18 vs 10 is -ev then?