How are Dealers rated?

ThunderWalk

Well-Known Member
#1
With dealers and pit people present, I'm wondering...

How are dealers rated by the casino?

A friend thinks they're rated by mistakes. I have the sneaking suspicion that they're rated by how much they rake in for the casino.

Last trip the same friend caught a very fast female dealer picking up cards for a player that had 21, and pointed it out to her... forcing her to pay up. At least twice I saw her hit a player who waved her off -- once it was me.

I had a young male gun-slinger type hot-shot, hot shit, giving out strange advice to people who openly displayed newbie tendencies -- things that would force them to lose. He, also, picked up cards fast, both his and the players forcing people to trust his count. But it was when he made the statement, "Some dealers want to take your money, but I want to see players win," that I knew he was no good. He also cleaned me out.
 

21forme

Well-Known Member
#2
I think most dealers want to see their tables win. It helps overcome the drudgery for the dealer, as winning players are more friendly and talkative. And, bottom line, more tips.
 

ThunderWalk

Well-Known Member
#3
21forme said:
I think most dealers want to see their tables win. It helps overcome the drudgery for the dealer, as winning players are more friendly and talkative. And, bottom line, more tips.
Conventional thinking would seem to agree. But my experience gives me the impression that it's a dance with the dealer playing both ends against the middle -- which is where they stand.

I see (some) dealers as disgruntled hourly employees who would like to see the company get the shaft. On the other hand, I sense a certain amount of distain for the customer... like the restaurant kitchen worker who spits in your food. While I suppose anyone can have a bad day at the office... or in the bedroom... which could have an effect a dealer's attitude, tips are shared among the entire shift. I really don't see how a couple of checks from me are going to have dealers reaching to be kind or generous to an individual.
 

Sonny

Well-Known Member
#4
You might be interested in a book called "Dummy Up and Deal" by H. Lee Barnes. It has interesting stories from several casino dealers. You really get a sense of their mindset and the struggle of their daily life.

-Sonny-
 

mdlbj

Well-Known Member
#5
Dealers are expected to deal an x number of hands per hour.

What I look for in a dealer is their shuffle.

Usually, if the players are not winning, they are not tipping.

If the dealer sees this and they know what is going on, they will put extra effort into the next shuffle.

Yet there are dealers that are just trying to meet their quota. And could care less about what the players think.

My favorite dealer is at the Luxor. A little old lady who deals at the low limit BJ tables. It’s a head game there. When I sit at the table I am greeted by the PB and welcomed. At the same time, she is told to shuffle up. Why would I play at this table, with this dealer, when they are shuffling up?

If you can play at her table and not be backed off, you’re well on your way.

Its not the first shoe per say, it’s the way she deals, and since it is a late shift, she makes more mistakes which reveal some things that one can use to their advantage.

She has been a dealer for years and can spot a good player. It’s a good test to play with her. Try it some time.
 

rogue1

Well-Known Member
#6
I think Thunderwalk has got it right. What's of greatest importance to us as Advantage Players is to always remember that most,not all,dealers are ploppies on the other side of the table.
 
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mdlbj

Well-Known Member
#7
In the case of a pissed off dealer, remember you want them to play at your speed and your time. If they want to rush through it then take some time to make playing decisions, no one can tell you when to hit or stand. It’s your game not theirs.
 

blackchipjim

Well-Known Member
#8
Ratiings of dealers?

I geuss dealers are rated in various ways, say slow and methodically taking their time and chatting with the players. Some are fast and strictly business with little chat except at shuffle up. I rate dealers by deck pen. accuracy of payoffs and such. I am fully aware of bust up dealers that relieve the dealer for break longer than usual. I notice these dealers are overly fast and for a reason. Players that suspect counters are really blown off by a speed dealer when you are use to the turtle dealer. The casinos watch to see if you change betting with the speed demon or start to flat bet which is a sign you are losing count more often. I had a smart ass dealer that talked so much he was screwing up every other hand with taking chips or mispaying our win (short). I couldn't take the idiot anymore and moved to another table (his dealt shoes were neutral).:whip:
 

iwantblackjack

Well-Known Member
#9
Casinos do rate dealers based on their performance, whether they are slow and make errors paying BJ's, and if they are late for their shifts. But, casinos may rate also on how dealers interact with customers (and keep customers playing longer) and always keeping a full-seated table, if they are "good spirited" and friendly during the good and bad times for the gamblers. A few places give out awards to dealers who have experience and are very cordial to the players. Foxwoods (ct), in particular, gives "good spirit" awards to dealers / hosts/ Pitboss who they think deserve it and have worked for a certain time period. The few employees have it printed on their nametags.
 

jimpenn

Well-Known Member
#10
Dealer Actions...Interesting Thread

Thunkerwalks comments could go both ways. If he's good enough to cheat you he could also be a good help to you. Rogue1 comment make me think of mechanics. MDLBJ will control speed of game. (Priceless) When reading Blackjack's comment reminded me of a dealer at the Majestic Star in Gary who never plugged the cut cards, in addition to having a shill at table. I love when a young cocky dealer relieves and attempts to set speed dealing record. I'll drive him crazy within one shoe. Bottom line is the ability and balls to drastically slow him down. No problem and smile entire time.
 

Preston

Well-Known Member
#11
My wife was talking to some of the dealers (she works for a casino) and she found out that whether players tip doesn't really have to do with whether or not they are winning or losing. It has more to do with their personality and superstitions.

Due to superstition, a lot of people will start tipping when they are losing to "change the karma" of the table.
 

shadroch

Well-Known Member
#12
Its my experiance that most dealers have no idea if a player is winning or losing,especially if one stays at the table thru several dealer breaks.
 

xxrenegadexx

Well-Known Member
#13
ThunderWalk said:
With dealers and pit people present, I'm wondering...

How are dealers rated by the casino?

A friend thinks they're rated by mistakes. I have the sneaking suspicion that they're rated by how much they rake in for the casino.

Last trip the same friend caught a very fast female dealer picking up cards for a player that had 21, and pointed it out to her... forcing her to pay up. At least twice I saw her hit a player who waved her off -- once it was me.

I had a young male gun-slinger type hot-shot, hot shit, giving out strange advice to people who openly displayed newbie tendencies -- things that would force them to lose. He, also, picked up cards fast, both his and the players forcing people to trust his count. But it was when he made the statement, "Some dealers want to take your money, but I want to see players win," that I knew he was no good. He also cleaned me out.
Dealers want the players to win at the table..... how many times do you see a terrible player(especially if drunk) get hot ... WALK ON WATER... than throw the dealer green chips.... maybe you have a point where a few dealers have it out for the players... but the vast majority want the players to win
 

EasyRhino

Well-Known Member
#14
You know, while I was hanging out at a low roller table, the woman next to me (who's betting $20 on two spots), all of the sudden puts out two $5 dealer bets. For a brief moment, I thought to myself "If the both of those bets win, then the dealer will make my hourly wage, in one hand, Damn". The player lost both hands. Bummer.

I can't imagine what it would be like if there was a real George playing.
 

NDN21

Well-Known Member
#15
How are

I too have seen the speed demon dealer who waits for no one to check their totals vs. the dealer's and picks up the cards right away.

These can be a nuisance.

I even heard a dealer (who spoke the player's total out loud) say "15, hit or stand ma'am?" and point to the player's cards. This happened when the player had a 14. I guess he was pressuring her to hit. She did and did so real quick. She let the dealer dictate the pace of the game and would not do anything to disrupt his timing. Bad for the player.

Is asking the dealer to voice the total's of both the player's hands and his hand, as it is added up, a viable means of getting the dealer to slow down?

I have also just said to the dealer when they were picking up the cards fast, "hey wait, wait, wait a second there. Let me check the total too". Bad move on my part but it did slow him down.
 
#16
A few days ago I had a dealer who was cutting at least two decks on every shoe, and for two shoes she cut more than two and a half (over a couple dealer changes when she came back). The next night, I asked a dealer I'm friends with how much they're actually supposed to cut, and he said no more than a deck and a half, with many of them (him included) cutting less than a deck.

Later that night I had the same dealer as before that was cutting two decks minimum, and when I asked her about it and said, "Other_dealer said that you guys are only supposed to cut a deck and a half at most, how come you cut so much more?" She completely ignored me, and went right past me when she was giving the deck out to players to cut. I didn't tip her at all, and I don't think anyone else did either.
 
#17
ThunderWalk said:
With dealers and pit people present, I'm wondering...

How are dealers rated by the casino?

A friend thinks they're rated by mistakes. I have the sneaking suspicion that they're rated by how much they rake in for the casino.

Last trip the same friend caught a very fast female dealer picking up cards for a player that had 21, and pointed it out to her... forcing her to pay up. At least twice I saw her hit a player who waved her off -- once it was me.

I had a young male gun-slinger type hot-shot, hot ****, giving out strange advice to people who openly displayed newbie tendencies -- things that would force them to lose. He, also, picked up cards fast, both his and the players forcing people to trust his count. But it was when he made the statement, "Some dealers want to take your money, but I want to see players win," that I knew he was no good. He also cleaned me out.
im not sure what you mean by rated, but the dealers that deal the fastest and makes the least mistakes (mistakes = lower speed) get to go to the high limit rooms, which is sweet cuz they get $5 tips (but then again it dont matter cuz the entire casino shares tips, otherwise high limit wud be awsome and something like caribbean (that is the correct spelling of caribbean but this text editor claims its wrong) stud would be horrible to deal at
 
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#18
rogue1 said:
I think Thunderwalk has got it right. What's of greatest importance to us as Advantage Players is to always remember that most,not all,dealers are ploppies on the other side of the table.
that pisses me off because when there was $3 tables at the majestic in gary indiana, where there are LOTS of angry black low life ploppys, i will get into fights with them about how it doesnt matter if i hit my 20, it will affect you 50/50, but they insist if you dont play the "right way" that you have like a 75% chance of hurting every1 else, and other such ploppy logic, and then the dealer will say "its true, its all of you guys as a team vs me" and im just like omg are u ****in serious? thats like a car dealer not knowing a damn thing about the cars
 
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