APs, hmm... It's time again to unit and force SugarHouse Casino to obey Pennsylvania Code § 549.9. (Surrender option). Since we have successfully forced Mt Pocono Casino to offer the surrender option, we can do it again with SugarHouse.
Just cut, paste the sample below, and file the complaint through Phoenix Rising's link:
http://gamingcontrolboard.pa.gov/?p=113
Sample letter of complaint: (Oh, if you have time to write your own letter, the better.)
SugarHouse Casino ( 1080 N Delaware Ave, Philadelphia, PA 19125) disallows players to surrender, thus it fails to operate its blackjack games in compliance with Pennsylvania Code § 549.9. (Surrender) which reads as follows:
(a) After the first two cards are dealt to the player and the player’s point total is announced, the player may elect to discontinue play on his hand for that round by surrendering one-half his wager. All decisions to surrender shall be made prior to the player indicating whether he wishes to double down as permitted under § 549.11 (relating to Double Down Wager), split pairs as permitted under § 549.12 (relating to splitting pairs), stand or draw permitted under § 549.13 (relating to drawing of additional cards by players and the dealer).
(1) If the first card dealt to the dealer is not an ace or ten-value card, the dealer shall immediately collect one-half of the wager and return one-half to the player.
(2) If the first card dealt to the dealer is an ace or ten-value card, the dealer will place the player’s wager on top of the player’s cards. When the dealer’s second card is revealed, the hand will be settled by immediately collecting the entire wager if the dealer has Blackjack or collecting one-half of the wager and returning one-half of the wager to the player if the dealer does not have Blackjack.
(b) If the player has made an Insurance Wager and then elects to surrender, each wager will be settled separately in accordance with subsection (a) and in accordance with § 549.10 (relating to Insurance Wager).
I ask that the Bureau of Investigations and Enforcement (“BIE”) takes prompt corrective action to ensure that the casino is in full compliance with the Pennsylvania Code § 549.9.