A.L.F.
Member
Greetings,
I'm a Diamond Member with Harrah's and as of one month ago, I had accrued 13,000 Tier points for the year at my home casino through VP, BJ, and craps play. The comps have been pretty good: rooms whenever I want them through my host but comps on meals have been restricted through coupons only--and my reel rewards have averaged about $200 after each stay.
Mid-year, my host surprised me with Limos and large-suite upgrades unexpectedly. My play level was about 3000 tier per trip prior to these upgrades; however, since then these last two perks suddenly disappeared. I was told on the next trip that was because there were a lot of 7-Stars players in town.
Then I hit a hot streak and earned 7,000 tier points in just two days (double my norm). But it was the same result: no limo or suite & was told there was a lot of 7 Stars in town.
Do you think my host was just playing me, dangling those perks over me as bait to push me to even higher expectations? I do, but it was rather surprising that 7,000 tier in 2 days didn't re-qualifiy me (when the annual Diamond requirement is 11,000 per year).
That said, how's everyone else's comps been with Harrah's? Specifically, does your host ever pick up the phone and personally call you? (Mine never has.) I asked him for a specific comp to a nice restaurant and was told if I didn't have a coupon for it that it would have to come out of my personal reward credits (the ones that are redeemable for mechandise, etc).
Does it seem that my host is a little stingy and should I ask for a new one--or have I in fact been treated fairly for my play level?
The reason I ask is I recently went to a Harrah's sister property for 2 days and only earned 2500 tier points (which puts me at 15,500 Tier now for the year). At the end of my stay, that host gave me a $150 restaurant comp with no problems--in addition to my coupons--all I had to do was ask! I wonder if they're just trying to convert me to their property or if in fact that kind of comp is the norm? That is, should I be getting these kind of comps at my existing home casino and should my current host get the boot from what you've read?
Thanks in advance!
Alf
I'm a Diamond Member with Harrah's and as of one month ago, I had accrued 13,000 Tier points for the year at my home casino through VP, BJ, and craps play. The comps have been pretty good: rooms whenever I want them through my host but comps on meals have been restricted through coupons only--and my reel rewards have averaged about $200 after each stay.
Mid-year, my host surprised me with Limos and large-suite upgrades unexpectedly. My play level was about 3000 tier per trip prior to these upgrades; however, since then these last two perks suddenly disappeared. I was told on the next trip that was because there were a lot of 7-Stars players in town.
Then I hit a hot streak and earned 7,000 tier points in just two days (double my norm). But it was the same result: no limo or suite & was told there was a lot of 7 Stars in town.
Do you think my host was just playing me, dangling those perks over me as bait to push me to even higher expectations? I do, but it was rather surprising that 7,000 tier in 2 days didn't re-qualifiy me (when the annual Diamond requirement is 11,000 per year).
That said, how's everyone else's comps been with Harrah's? Specifically, does your host ever pick up the phone and personally call you? (Mine never has.) I asked him for a specific comp to a nice restaurant and was told if I didn't have a coupon for it that it would have to come out of my personal reward credits (the ones that are redeemable for mechandise, etc).
Does it seem that my host is a little stingy and should I ask for a new one--or have I in fact been treated fairly for my play level?
The reason I ask is I recently went to a Harrah's sister property for 2 days and only earned 2500 tier points (which puts me at 15,500 Tier now for the year). At the end of my stay, that host gave me a $150 restaurant comp with no problems--in addition to my coupons--all I had to do was ask! I wonder if they're just trying to convert me to their property or if in fact that kind of comp is the norm? That is, should I be getting these kind of comps at my existing home casino and should my current host get the boot from what you've read?
Thanks in advance!
Alf
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