Placing a Revenue Return on Mitigating Gaming Risk
By Bill Zender
As a gaming consultant I'm continually talking to casino executives and surveillance directors about card counting and game protection training. Many of these key people know they need various levels of training for their staff. They want training. The problem; their companies will not allow any spending on non-budgeted expenses if the executive or director can not show how the expenditures directly relate to increasing gaming revenue. Time and time again, I watch casino operators place "band-aid", or ad hoc training, applied to potential arterial wounds. In this highly competitive industry they aren't allow to make any major expenditure if they can't show a direct correlation with an increase in revenue. How do you convince your General Manager to release $15,000 in protection training when your only justification for spending the money is "I think we can save some money from deterring potential counters and cheaters"?
In order to have access to training and equipment purchasing funds, the executive or director needs to establish a reasonable and rational number for gaming revenue increase that he or she can use as a bargaining chip. Fortunately, there is a way that a knowledgeable executive or director can accomplish this task, and they can do it mathematically.
MORE- http://www.worldgameprotection.com/archive/2007-11/mitigating-risk.html
