Here it is...
... know thy enemy -
From Blackjackforumonline.com
Letter from Surveillance:
While doing some research for a "system" that is new to me I came across your site and found it very interesting. I have a question for you, if you don't mind. I am researching a system called the Lay of Tens Method--or at least that is what I was informed it was called, but I am unable to find any information on it. We have a couple of new players that supposedly are using it (although very badly, because they keep getting their asses kicked) and I would like to learn the proper way to use this system. My limited understanding of this system is that it is not based on counting. You determine the action of your hand based on whether there is a ten or number of tens on the table. These people are standing on 4 through 9 and soft 12 through 16, doubling on blackjack, hitting hard 17 through 19--it is some really stupid play. I would like to really know what they are supposed to be doing, because they cannot be doing it correctly. I hope that you can help because I cannot find any information on this supposed system.
I don't care if you wish to use this email for your site, but please do not post my name and casino. Again, I really liked your site and for the record a lot of us in surveillance see ourselves as the flip side to the counters' coin. You try to take advantage in your play and we try to catch you, a big game.
[Name Withheld]