Aug. 09, 2007
Copyright © Las Vegas Review-Journal
JANE ANN MORRISON:
An honest mistake collides with the cold,
hard corporate reality
Moral question of the day: What would you do if you were a parking valet and a man who had consistently given a $2 tip every night for more than two weeks straight suddenly handed you two white chips, one a $1 chip and one a $5,000 chip?
Assume it was a mistake and point it out?
Thank the gambler profusely for his generosity?
Just put it in the tip pool to be divvied up?
Generous tips are not unknown. But does anybody out there think a $5,000 tip to a valet was anything but a mistake?
Randall Skaggs, a professional gambler since 1974, admitted it was his mistake. He'd been playing at the World Series of Poker until the wee hours of June 30 when he went out to the valet at the Rio and gave the $5,001 tip.
Skaggs, 65, who has heart problems, had been renting a scooter to get around the casino during the World Series of Poker, which began June 1. Every night when he left about 2:30 a.m., he said, he would tip $10 to the bellman who helped him with the scooter and $2 to the valet, usually with casino chips.
Skaggs thinks that for pure good will, the hotel should refund his money.
Harrah's officials think otherwise. After my first calls on Tuesday, Skaggs was contacted and told he wouldn't be getting his money back.
...more - http://www.reviewjournal.com/jane-ann-morrison/honest-mistake-collides-cold-hard-corporate-reality
Copyright © Las Vegas Review-Journal
JANE ANN MORRISON:
An honest mistake collides with the cold,
hard corporate reality
Moral question of the day: What would you do if you were a parking valet and a man who had consistently given a $2 tip every night for more than two weeks straight suddenly handed you two white chips, one a $1 chip and one a $5,000 chip?
Assume it was a mistake and point it out?
Thank the gambler profusely for his generosity?
Just put it in the tip pool to be divvied up?
Generous tips are not unknown. But does anybody out there think a $5,000 tip to a valet was anything but a mistake?
Randall Skaggs, a professional gambler since 1974, admitted it was his mistake. He'd been playing at the World Series of Poker until the wee hours of June 30 when he went out to the valet at the Rio and gave the $5,001 tip.
Skaggs, 65, who has heart problems, had been renting a scooter to get around the casino during the World Series of Poker, which began June 1. Every night when he left about 2:30 a.m., he said, he would tip $10 to the bellman who helped him with the scooter and $2 to the valet, usually with casino chips.
Skaggs thinks that for pure good will, the hotel should refund his money.
Harrah's officials think otherwise. After my first calls on Tuesday, Skaggs was contacted and told he wouldn't be getting his money back.
...more - http://www.reviewjournal.com/jane-ann-morrison/honest-mistake-collides-cold-hard-corporate-reality
:grin: