My excitement at playing the new Casino at Mont Tremblant, while on vacation last week (Thursday Jan. 14th), was quickly replaced with disgust. I sat down with friends to play Black Jack. The dealer announced "last hand" as the "cut card" eventually came up. As players, we continued to play the cards dealt us. The dealer dealt my playing partner a "black jack",me a "soft 17" and dealt herself a "2". She then announced she could not continue as she said "last hand" ? she would not pay the "black jack" and made an effort to collect the played cards. There were 20-30 cards left in the shoe. At this point I asked her not to collect the cards as the house dealt everyone at the table including herself. I asked to speak with a "pit boss" or "supervisor". Another dealer came over and said "sorry" but that was the "last hand" and would "not be played nor any black jack paid". I again asked for a supervisor. After 5 minutes ?? a supervisor arrived and reiterated that they would not continue play or payup ? After continued debate they would not waver and she announced "this is not Vegas" ? I will never play there again and will share the shameful customer service with all players, the Casino and Tourism Quebec.