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BetOnline is a brand recovering from a fairly shady past. While we have not received any recent complaints about them, we feel it's in your best interest to be cognitive of the incidents that occurred at BetOnline that have caused their reputation to fall.
Their most recent incident occurred around February 2017 where a viral video of a professional blackjack player at a live blackjack table is dealt a card in a very suspicious manner. What the dealer did is called "second dealing" where the dealer manipulates the cards by dealing the second card instead of the top card with the intention of cheating.
BetOnline has since released a statement which can be read here
The TLDR; is they changed their live dealer software provider from Global Gaming Labs to Visionary Gaming and are taking clients feedback seriously in addressing any concerns.
Can BetOnline be trusted after this incident? It certainly doesn't look good but perhaps their actions towards trying to rectify their reputation will lead to a much better and fair experience for players from hereon.
Founded in 2004, Bet Online is headquartered in Panama City, Panama and licensed by the Panamanian government to operate an online gaming establishment. This online casino, sportsbook, poker room and racebook serves customers from all over the world, including those in the United States of America.
Players can gamble on an assortment of games at Bet Online. They do have a fully comprehensive sportsbook, allowing players to wager on all of the major games such Baseball, Basketball, Football, Hockey, Soccer, and Tennis. They also take bets on Auto Racing, Cricket, Martial Arts and other sports. You can even bet on e-sports, where professional video game players compete in tournaments to see who is the best. Bet Online takes wagers on Counter Strike, Dota 2, League of Legends, Hearthstone and Vainglory.
Aside from their sportsbook, they do also have a fully comprehensive casino. They've got lots of different slots you can play, including video slots and the more traditional ones. Some of their slot games are Giovanni's Gems and The Slotfather 2. They also offer video poker and virtual table games to their customers.
It's not just virtual table games either. Customers of Bet Online can also play live dealer table games, powered by Visionary Gaming. This online casino has live dealer versions of Blackjack, Roulette, Baccarat and Super 6. Their live dealer blackjack game has the following rules :
Unlike most online live dealer blackjack games, at Bet Online you get to play with only six decks. But card counting is explicitly prohibited at Bet Online, and they openly vow to confiscate the funds of any card counters that play there.
There are a number of different promotions at Bet Online. They do offer three 100% match bonus up to $1000. How this works is they double your money right away, so if you make a $500 deposit you are playing with $1000 immediately. There is a 40x rollover associated with this bonus, so if you deposit $500 then you must give them $40,000 in action before you are allowed to cash out. Furthermore, you can only clear this bonus by playing slots and must clear the bonus within 30 days.
In addition to this welcome bonus, Bet Online also has a 20% casino rebate on your losses. Simply e- mail support and let them know how much you lost, and you will get free slot play.
Please note this slot bonus reimbursement does come with a 30x rollover requirement.
Another promotion at Bet Online is a $25 Risk-Free Bet on your first bet at the live dealer casino. Simply make a $25 wager. If you lose, then you are eligible to get $25 in sports bonus that has a 6x rollover requirement. Please note this is only valid for your first ever bet in the live dealer casino.
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