An EU licence with segregated player funds, payouts due within five working days where practicable, and a free, binding dispute service.
By Tum
Last reviewed
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An MGA-licensed casino with a huge live blackjack lobby, but blackjack counts little or nothing toward its bonuses.
Fastest payout instant once approved via Trustly
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Fastest payout instant once approved via Trustly
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Quick payouts and no-strings slot cashback, but no welcome bonus and nothing back on blackjack.
Fastest payout instant once approved via Trustly
A huge live-dealer lobby under a Malta licence, but blackjack barely counts toward the 40x bonus.
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A characterful MGA-licensed casino with fair bonus windows, though blackjack barely counts toward its bonuses.
The Malta Gaming Authority (MGA) is the gambling regulator of Malta, an EU member state, and its licence is one of the best-known in European online gambling. Only companies established in the EU or the European Economic Area can hold one, and a licence runs for ten years.
At an MGA-licensed casino:
The MGA is looser than the UK Gambling Commission in some areas. There is no national self-exclusion scheme for online play like the UK's GAMSTOP, no cap on bonus wagering and no stake limits. A Malta licence also does not make a casino legal everywhere: the MGA says its licensees need their own legal basis for each country they serve.
Complain to the casino first. It must look into the complaint straight away and answer within ten days, or twenty if it tells you why it needs longer, and it must then explain how to take the dispute further. The next step is the independent dispute service (ADR) the casino names on its MGA seal. It is free to you, its decision binds both you and the casino when it rules on the case, and a casino has 20 days to comply with a ruling in your favour.
You can also lodge a complaint with the MGA's Player Support Unit through the form on its website, in English or Maltese. Since April 2019 the unit no longer decides who is right in a payout dispute, but it uses complaints to investigate licensees that act unlawfully or unfairly. When the MGA has cancelled a licence, it has told players how to claim their balances through the Authority.
The MGA is a public body set up under Malta's Gaming Act. Its Board of Governors is appointed by the minister responsible for gaming, and a chief executive runs it day to day from its office at SmartCity Malta. It began in 2001 as the Lotteries and Gaming Authority, Malta's single regulator for all forms of gambling, and was later renamed the Malta Gaming Authority.
An MGA-licensed casino names its licensed company and shows the MGA seal in its footer. Search by the company name, not the casino brand.
Official registers: MGA licensee register, unauthorised websites.
The operating companies of the casinos listed above, with how many of them each one runs.
The Lotteries and Gaming Authority becomes Malta's single regulator for all forms of gambling. It is later renamed the Malta Gaming Authority.
The Gaming Act, Chapter 583, replaces the old gaming law on 1 August, with a single B2C licence for casino operators.
From 1 April, payout disputes go to independent dispute services, and the MGA's Player Support Unit stops ruling on them.
Malta adds Article 56A to its Gaming Act in June, directing its courts to refuse to enforce certain foreign judgments against MGA licensees.
The MGA cancels the licence of BTM Entertainment Group in March and suspends Goldwin in September, citing its failure to meet commitments to players. Goldwin's licence is cancelled in March 2025.
In June the European Commission opens infringement proceedings against Malta over Article 56A.
In April an Advocate General at the EU Court of Justice describes a rule like Article 56A as manifestly incompatible with EU rules on recognising judgments, in an opinion that does not bind the Court. In September the MGA suspends Condor Malta.
Search the company name on the MGA licensee register. Check that the status says Licensed and the number starts with MGA/B2C, then open the company seal and confirm the exact web address you are using is listed. The seal page must be on authorisation.mga.org.mt.
Not directly. Since 1 April 2019 the MGA’s Player Support Unit has not ruled on individual payout disputes; that is the job of the independent dispute service the casino must offer free of charge. The MGA does accept complaints through its online form and can use them to act against a casino that breaks the rules.
The casino must give you its answer within 10 days, or within 20 if it tells you why it needs more time. With its answer it must tell you how to take the dispute to its dispute service.
MGA licensees must keep player funds separate from company money at all times, and the MGA can view the account that holds them. Withdrawals should be paid within five working days where practicable. When the MGA has cancelled a licence, it has told players how to claim their balances through the Authority.
No. The MGA says its licensees need their own legal basis for each country they serve. Some countries require a local licence, so check your own country’s rules.
Added in June 2023 and often called Bill 55, it tells Maltese courts to refuse to enforce certain foreign judgments against MGA licensees where the service was lawful under Maltese law. The European Commission opened infringement proceedings against Malta in June 2025.
See all online casino operators, with the casinos each one owns and where they are licensed.
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Tum administers BlackjackInfo.com and moderates its forum, and has worked across the LCB network of casino, poker and sports affiliate sites for more than ten years.
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