Casino Cruise Review

A great-looking casino with a large library, but withdrawals can sit for 48 hours.

What we like

  • Awesome graphics
  • Large game variety
  • Great customer support
  • Regular promotions

What we don't

  • Processing a withdrawal can take up to 48 hours

Quick Facts

🏢
Operated by
Genesis Global Ltd Established 2014
⏱️
Withdrawal approval
  • Processing Time: 48 Hours
💬
Support
[email protected] 00356 27782286
💱
Currencies
AUD, BGN, CAD, CHF, CNY, CZK, DKK, EUR, GBP, GEL, HRK, HUF, KRW, MXN, NGN, NOK, PLN, RON, RUB, SEK, TRY, USD, ZAR
🌐
Languages
Dutch, English, Swedish
🗺️
Player acceptance
Players accepted from Australia, Canada, UK

Bonuses at Casino Cruise

Deposits & Withdrawals

Withdrawal approval times
  • Processing Time: 48 Hours

Showing methods available to players in USA.

Games & Software

RNG Blackjack Rules at Casino Cruise

Blackjack VariationBJ PaysSoft 17DoubleRe-Split AcesDecksHouse Edge
Blackjack 3:2 Stand Any 2 No 4 0.44%
Blackjack Atlantic City 3:2 Hit Any 2 No 8 0.35%
European Blackjack Redeal 3:2 Stand 9 to 11 No 2 0.40%
Classic Blackjack 3:2 Stand Any 2 No 5 0.40%

Our Full Casino Cruise Review

Casino Cruise closed permanently in January 2023. This page is kept as a record of what the casino was and what happened to it. You cannot sign up, deposit or contact support, and any information about old bonuses or offers no longer applies.

What Casino Cruise was

Casino Cruise launched in 2014 as a cruise-themed online casino run by Genesis Global Limited, a Malta-based operator. It held licences from the Malta Gaming Authority and the UK Gambling Commission and accepted players from a wide list of markets, including Australia, the UK and Canada, in more than twenty currencies. It sat alongside Genesis Global’s other brands and built a reasonable reputation for a mid-sized international casino during its run.

Why and when it closed

Casino Cruise did not close on its own; its parent company failed. Genesis Global Limited wound up its Malta operations at the end of December 2022 and entered insolvency, laying off its staff. On 16 January 2023 the Malta Gaming Authority suspended Genesis Global’s licence (MGA/CRP/314/2015), and the company’s casinos, Casino Cruise among them, stopped taking players. Gaming, withdrawals and customer support were all shut down as part of the wind-down. The domain casinocruise.com no longer resolves.

What this means if you had an account

Because the closure was driven by insolvency, any balance you still held is now part of Genesis Global’s insolvency proceedings rather than something you can withdraw from a live cashier. There is no working site, no support desk and no bonus to claim. Former players seeking a balance or an unresolved issue have had to pursue it through the appointed insolvency administrators, a process that has run long after the site went dark. If you have documentation of a balance, keep it; the usual regulator complaint routes are of limited help once a licence has been suspended and the company is in liquidation.

Where to turn now

If you came here looking for a place to play, the practical step is to choose a casino that is still operating and, ideally, licensed by a regulator with a working dispute process. The casinos listed further down this page accept players from the same markets Casino Cruise served and are open today. Before you deposit anywhere, confirm the licence is current and read the bonus terms, which is exactly the kind of check that matters most when an operator’s parent company is under financial strain.

Player Feedback

⚠ Please note: the complaint form is for issues where the casino has treated you unfairly (delayed payments, bonus problems, account disputes) and you have already tried casino support without success.

Upon submission, we contact Casino Cruise on your behalf and mediate until the issue is resolved. Read our guidelines.

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