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RoboCat Casino

4.4/5.0 GOOD
Official Rep Shield Support Available
100% up to $750 + 200 Free Spins
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Overall Rating
4.4
Gaming Experience
4.5
Payout Speed
4.4
Gaming Variety
4.6
Payment Options
4.4
Customer Support
4.0
Promotions
3.5
the good
  • Diverse payment options
  • Live chat is 24/7
  • Solid gaming catalogue
the bad
  • No phone support
  • No VIP program
Operated by
Liernin Enterprises LTD
Year Established
2024
Licensing Authorities
Comoros, Philippines
Currencies
AUD, CAD, CHF, CLP, CZK, EUR, HUF, NOK, NZD, PEN, PLN, USD
Languages
Arabic, Czech, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Norwegian, Polish, Portuguese, Slovak, Slovenian, Spanish

Payment Methods

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Game Providers

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Bonuses

Sign Up Bonus (1)

Sign Up Bonus
100% up to $750 + 200 Free Spins
Bonus Code
No Code Required
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Wager Requirements
35x (bonus + deposit)
Wagering Required: $52,500
Difficulty: Medium
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RoboCat Casino Review

RoboCat Casino is an online gaming platform that brings a fun, futuristic twist to the casino world, combining modern technology with an easy-to-navigate interface. Known for its wide range of games, RoboCat Casino offers a collection of slots, table games, and live casino experiences. It operates under a Curacao license, and while relatively new, the casino is already gaining attention for its user-friendly features and exciting promotions.

What we liked:

  • Game Variety: RoboCat Casino boasts an extensive selection of over 3,000 games, including popular slots, blackjack, roulette, and a variety of live dealer options from well-known providers like Pragmatic Play, Evolution Gaming, and Play’n GO.
  • Welcome Bonus: New players are welcomed with a generous bonus that includes both free spins and match bonuses, giving them a strong start.
  • Mobile Experience: The casino offers a seamless mobile experience, allowing players to enjoy their favorite games on the go with no compromise on performance or visuals.
  • Live Casino: RoboCat features an impressive live casino section, providing players with the opportunity to engage with real dealers in games such as blackjack, baccarat, and roulette, along with other live game shows.
  • Customer Support: 24/7 live chat support ensures that players’ concerns are addressed promptly, offering assistance in multiple languages.

What we didn’t like:

  • Limited Payment Options: While there are several popular payment methods available, RoboCat Casino’s banking options are more limited compared to some other top casinos, which could be a downside for players in certain regions.
  • No VIP Program: Despite offering many great promotions, RoboCat does not feature a formal VIP program, which might make it less appealing to high rollers and loyal players looking for exclusive benefits.
  • Withdrawal Times: Some players have reported delays in the processing of withdrawals, especially with certain payment methods, which may require improvement for faster cashouts.

RoboCat Casino provides a solid gaming experience with a large game selection, great promotions, and excellent customer support. However, its limited payment options, absence of a VIP program, and slower withdrawal times may deter some players. Overall, it’s a great choice for those looking for variety and a fun atmosphere in their online casino experience.

⚠️Please Note: This form is for submission of a complaint against this casino in the event you have been unfairly treated (e.g. delayed payments, bonus problems, account disputes).

Only use this form if you have already tried to reach out to casino support and have not had any success.

Upon submission, we will contact the casino on your behalf to mediate the process in order to resolve your issue. For more info you can read our guidelines here.

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Ángel Andreu
Ángel Andreu
27 days ago

Yo se ve que no he tenido suerte y va a jugar y miro el correo electrónico y me envían un bonus de 10 tiradas saco 1084.50 euros llamo atención al cliente para cobrar y empiezan a pedirme cómo se llama la máquina cuando he recibido ese dinero cuando a cuánto he apostado etcétera etcétera etcétera. El caso que después de 4 horas hablando en el chat me dicen que no me preocuparan que me enviaré un correo electrónico todavía no estoy esperando y cansada de mandar capturas de la pantalla de la máquina etcétera etcétera son unos sinvergüenzas porque cuando hay juego yo con mi dinero me han cobrado automáticamente del cajero de la tarjeta y ahora que tienen que pagar ellos no pagan se hacen los locos y como te despistes en el chat y te vuelves a meter es otra loca diferente con lo cual tienes que empezar de nuevo se quedan con el dinero se quedan con las ganancias que tú le puedas sacar pero cuando te gastan la pasta sí que van cobrando y cobrando y cobrando y cobrando voy a denunciarlo como no lo sé pero de momento va una denuncia a la Policía Nacional y otra al cuartel de la Guardia civil ladrones

Comment Type
Complaint
0
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Anastasia
Anastasia
Complaints Moderator
Reply to  Ángel Andreu
27 days ago

Hola Ángel Andreu,

Gracias por tu mensaje y sentimos mucho la situación que estás atravesando, así como la falta de respuesta clara por parte del casino. Para poder ayudarte y contactar con el casino en tu nombre, necesitamos que por favor nos indiques tu nombre de usuario o ID de jugador. Con esta información, podremos revisar el caso con el representante del casino y solicitar una explicación formal por el retraso en el pago.

0
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Chichi1915
Chichi1915
1 month ago

Hello, my complaint is for Robocat Casino and their negligence in failing to apply self exclusion to my account. I am a problem gambler and requested self exclusion on August 27, 2025. Since then I have sent another 8 emails requesting self exclusion and expressing how I do not want to access my account ever again. I have deposited and lost $5095 since August 27 and want the funds returned. Robocat email me on Sept 23 saying they will close my account but this is not good enough. I want my deposits back and my account self excluded forever.

Comment Type
Complaint
0
Reply
Anastasia
Anastasia
Complaints Moderator
Reply to  Chichi1915
1 month ago

Dear Chichi1915,

Thank you for sharing, and we’re very sorry to hear about your experience. In order to proceed and reach out to the casino regarding your complaint, could you please provide your Robocat Casino username or player ID?

Once we have your account details, we will contact the casino representative and ask for a full explanation of the situation. We’ll keep you updated as soon as we hear back.

Thank you.

Last edited 1 month ago by Anastasia
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Chichi1915
Chichi1915
Reply to  Anastasia
1 month ago

Hello Anastasia, my username is my email address. (email address removed for privacy)

I also have all copies of my emails if there is a way I can send you a copy? Please let me know where to forward them.

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SALVATORE
SALVATORE
1 month ago

DOPO 3 GIORNI IL PRELIEVO RISULTA ANCORA IN VERIFICA. COSI TI PASSA LA VOGLIA DI GIOCARE CON QUESTO CASINO’.

Comment Type
Complaint
0
Reply
Anastasia
Anastasia
Complaints Moderator
Reply to  SALVATORE
1 month ago

Gentile Salvatore,

La informiamo che, secondo i Termini e Condizioni di Robocat Casinщ, le richieste di prelievo vengono lavorate dal dipartimento finanziario entro 3 giorni lavorativi dalla richiesta e/o entro 3 giorni lavorativi dall’ultimo prelievo elaborato, a condizione che tutte le verifiche richieste siano state completate.

Se il suo prelievo risulta ancora in verifica oltre questo periodo e tutte le condizioni sono state rispettate, saremo felici di contattare il casinò per ulteriori chiarimenti. In tal caso, la invitiamo a comunicarci il suo nome utente e la data della richiesta di prelievo.

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Trevor
Trevor
1 month ago

I have had issues withdrawing funds from this site. The first withdrawal was supposed to be 72 hours, it ended up being a week and a half. The second attempt is still ongoing, attempted to withdraw about 3 and a halfweeks ago, no explanation, kicked out of the chat numerous times. I would not recommend unless you want to throw away your money.

Comment Type
Complaint
0
Reply
Anastasia
Anastasia
Reply to  Trevor
1 month ago

Dear Trevor,

To help us investigate your complaint regarding the delayed withdrawal, could you please provide your casino username/player ID and the date of the last withdrawal request? Once we have this information, we’ll gladly forward your case to the casino representative for review.

Thank you.

0
Reply
Anastasia
Anastasia
Complaints Moderator
Reply to  Trevor
1 month ago

Dear Trevor,

Thank you for providing additional information via email, and for your patience.

We’ve contacted the casino regarding your complaint. According to the information we received from their representative, your withdrawal has been successfully processed, and there are currently no pending or uncompleted withdrawal requests on your account.

If you believe this is incorrect or if you’re still experiencing issues, please let us know and we’ll be happy to follow up further.

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Trevor
Trevor
Reply to  Anastasia
1 month ago

Thank you Ana for rectifying the issues with Robocat. While I had the matter escalated twice with Robocat, it was only after Anastasia had reached out to rhen about the issue where I was paid a 48 hrs later. While I still dont entirely trust Robocat, I definitely trust this site to he a champion for people who have no other means to contact these casinos.

Thanks Ana! Appreciate you!

0
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Raul
Raul
5 months ago

Esta pagina es una estafa!!!!no engañéis a la gente!!!!yo ya lo he sufrido

Comment Type
Complaint
0
Reply
Anastasia
Anastasia
Complaints Moderator
Reply to  Raul
5 months ago

Hi Raul,

Could you kindly provide us with your casino username/player id and more details about your issue with this casino, so we can reach out to casino representative and inquire about your case?

Thanks!

0
Reply