Grand Mondial Casino
Responded
9th Aug, 2026
Bonjour J'ai gagné au casino en ligne machine à sous Grand Mondial 800$ Et Zodiac casino 400$ Sa fait presque 1mois1/2 que j'attends le transfert de mon argent pour le déposé dans mon compte chèque Banque CIBC Dépôt automatique virement interac est activé ses confirmé par la banque [email protected] Pouvez-vous déposé mon argents j'ai urgent besoin de cet argents
Le 1er juillet dernier, j’ai déposé 2X$50 = $53.95 à Golden Era Finds à Doncaster UK ainsi qu’un autre $54.51 à WGECOMMERCE à Tallinn ESTONIE pour jouer $100 au casino en ligne CASH LOUNGE owned and operated by BUSCARAR SRL a compagny duly incorporated and existing under the law of COSTA RICA with registration number [phone redacted] ,
Donc, après avoir joué et gagné $322.05 je décide de collecter mes gains, MAIS CE SITE DE CASINO EN LIGNE GÉRER COMME UNE ORGANISATION D’ESCROCS ET D’ARNAQUEURS NE VEULENT TOUJOURS PAS ME PAYER MÊME APRÈS 37 JOURS DE DÉMARCHES.
Richard Thibault
[email redacted]
Поставил на вывод 20000, при создании заявки указал свои реквизиты деньги не пришли в поддержке ответили что деньги были отправлены и прислали реквизиты по которым отправили деньги которые я не указывал в заявке! Ошибиться я не мог, у меня банки на одним номере который начинается на +7977, в поддержке ответили что реквизиты были указаны +7916, каааак такое может быть?! Ладно, связался получателем, получатель сделал возврат средств но деньги мне не вернули ни на мой игровой баланс ни на мои правильные реквизиты! Не рекомендую связываться с norm казино, проект наглый скам
Hi Виталий,
Thank you for reaching out to us and sharing your experience. We’re sorry to hear that you’ve had such a difficult experience with this casino.
Please note that we do not currently have this casino listed. Could you please send us the link to the casino so we can check it and investigate further?
Also, could you please let us know:
This information will help us better understand what happened and see how we may be able to assist you.
Hola Buenas,
Necesitaría de vuestra ayuda en relación al casino monoplay.com
Llevo 7 días para realizar un retiro y el departamento de atención al cliente me dice que está en revisión y su estado nunca cambia que me norificara por correo pero eso nunca pasa. Empiezo a sospechar que es una estafa este lugar.
El casino pertenece al grupo Next Global Era Limited.
Gracias
Hi Miguel,
Thank you for reaching out to us and sharing your experience. We are sorry to hear that you’ve been waiting for your withdrawal.
Could you please send us your casino username or the email address you used to register your account? This will allow us to contact the casino representative and check the status of your withdrawal.
Please note that if your KYC verification has been completed, the withdrawal may remain pending for approval for up to 48 hours. Once approved, the processing time depends on the withdrawal method selected and may take up to 3 business days.
Once we have your account details, we’ll be happy to look into this for you.
Bonjour, je vous écrit pour un casino sous le nom de 1000Spins qui soit disant sous licence Curaçao mais qui ne paye pas un retrait datant du 21 Janvier 2026 d’un montant de 500 euros, chaque message qu’ils me disent c’est “Le service financier a du retard” leurs réponses sont automatisés, du coup je fais appel à vous pour obtenir de l’aide contre ce casino malhonnête. Merci d’avance.
Hi Loïc,
Thank you for reaching out to us and sharing your experience.
Please note that we don’t have this casino brand listed. We tried to locate webiste, but we are not completely sure we have found the correct one.
Could you please send us the direct link to the casino, along with your casino username, so we can verify it and check whether it holds a valid license?
Also, could you let us know how you generated your winnings? Did you use any bonus or promotion? If so, which one?
Once we have this information, we’ll be happy to look into your case further and see how we can assist you.
Jugué en el casino The 777 slot gane $400 y me mandaron muchos correos electrónicos donde me pedían mucha información , fui muy cautivosa en mandar toda la información que me estaban pidiendo fotos recibos donde aparece mi dirección aparece mi nombre todo lo mandé para que al final me dijeran no te podemos mandar el retiro porque tenías cuentas y yo le dije ella es que yo no uso las cuentas, uso esta cuenta que estoy mandando donde yo gané para que me hicieron perder mi tiempo donde me están haciendo que mande toda la información total que mande toda la información. Me mandaron un correo electrónico donde decía que ya estaba todo completo y que iban a empezar el proceso para mandarme el dinero ahorita domingo 11 de julio de 2026 mando un correo electrónico diciendo que qué pasó con el procedimiento de retiro y me dice que todavía no estaba completada la información que me estaban pidiendo la verificación donde ya me habían mandado un correo electrónico diciendo que ya estaba todo completo que muchas gracias, y que esperara que nada más te procediera lo demás cómo puede ser posible que mi retiro se haya borrado y me dijeron que no había ningún retiro para dar y este es el Casino de en línea The 777 slots Espero que cualquier persona que esté leyendo esto tengan mucha precaución porque he jugado en muchos casinos y nunca me había pasado todos y la mayoría de los casinos se proceso es de hasta tres semanas para mandarte el retiro que haces porque ellos quieren que te desesperes y vuelvas a jugar el dinero que ya ganaste, pero al fin si te esperas las mayoría todos me lo han mandado excepto este Casino donde me borraron esa ganancia gracias a Dios tengo las fotos donde yo hice el retiro el día a la hora y que estaba en proceso. Por favor tengan mucho cuidado con esto.
Hi María Nevarez,
Thank you for reaching out to us and sharing your experience. We are sorry to hear that your winnings were confiscated.
Please note that once the casino receives all of the requested verification documents, they are usually reviewed first. It is during this review process that the casino may detect issues such as multiple accounts, restricted countries, or other potential breaches of their Terms and Conditions.
If you would like us to assist you and contact the casino on your behalf, please send us your casino username along with any screenshots showing where the casino informed you that your account was closed and your winnings were confiscated.
Also, could you let us know whether your account is currently closed or if you still have access to it?
Robocat Casino isn’t paying out winnings. I’ve been waiting for two weeks now and have received various explanations via both chat and email. At first, my withdrawals were cancelled multiple times without explanation, and now nothing is happening. The whole thing is just lies and stringing the customer along.
Hi Saija,
Thank you so much for reaching out to us, and we’re sorry to hear about your negative experience.
We will review your case and contact the casino representative, but first we need a few more details so we can better understand what happened:
Also, please send us your casino username so we can contact the casino representative to look into your case.
En avril je gagne 40 euros il me laisse retirer , ensuite je gagne 2800 euros et bloque mon compte casino en disant doublon
Les jeux ne vous font pas gagner par apport à votre mise
Je déconseille ce site de merde
Hi John,
Thank you for taking the time to share your experience with our members, and we’re sorry to hear about your negative experience.
Please note that Goldbet Casino has not been very responsive when it comes to complaints from our members; however, we will still contact them regarding your case.
Could you please provide us with more details about your case:
Please also provide your casino username and any correspondence you have had with the casino regarding your account closure.
We look forward to your reply.
Goldbet voleur
Жалоба на Paradise Casino — Систематическая задержка выплат и намеренный саботаж транзакций поддержкой
1. Данные аккаунта и площадки:
Казино: Paradise Casino (домены: paradise15.win, paradise16.win, paradise10.info).
Контакты казино: https://t.me/orig_paradise
ID аккаунта игрока: #[phone redacted]. Суть претензии (Хронология):
Казино использует мошеннические паттерны для удержания средств на балансе, блокируя успешный вывод.
Начиная с 18 июня 2026 года, мои заявки на вывод регулярно отменялись самой площадкой (зафиксированы системные отмены 18.06, 19.06 и 20.06).
23 июня оформлена заявка на вывод 2002₽ (ID: [phone redacted] на BTC), которая до сих пор висит в статусе «Ожидание».
26 июня создана вторая заявка на 964₽ (ID: [phone redacted]), статус также не меняется.
В официальном канале Paradise Casino публично заявлено, что технические проблемы устранены, однако по факту шлюзы для выплат не функционируют.
3. Действия службы поддержки (@ParadiseClientSupportBot):
Саппорт использует цикличные отписки для затягивания времени.
Заявленный поддержкой максимальный регламент в 72 часа нарушен, по истечении срока выплаты не проводятся.
Вместо мануального проведения зависшей транзакции, операторы настойчиво предлагают аннулировать выплату и вернуть средства на игровой баланс, провоцируя на дальнейшую игру.
При каждом новом обращении поддержка заново требует указать семизначный ID вывода, игнорируя контекст предыдущей переписки.
4. Финансовая статистика:
Сумма депозитов: 27303₽.
Сумма успешных выводов за все время: 3900₽.
Мой аккаунт находится в глубоком минусе, что полностью исключает любые подозрения в “абузе” бонусов или мошенничестве, однако казино отказывается выводить даже незначительный остаток средств.
Требование:
Признать действия Paradise Casino недобросовестными, обязать прекратить цикл отмен/ожиданий и немедленно выплатить средства по зависшим заявкам (ID [phone redacted] и [phone redacted]) на указанные реквизиты.
Hi Даниил,
Thank you for taking the time to share your experience with our members, and we are sorry to hear about your negative experience.
Please note that Paradise Casino is not currently listed on our site, and we have noticed that they display potentially incorrect or unverified licensing information on their website.
We will investigate this casino further.
Could you please send us any recent correspondence you have had with the casino regarding these withdrawals so we can better understand what the casino is requesting from you and review your case more accurately?
Привет, Аня! Спасибо за ответ и за то, что обратили внимание на проблему с их лицензией. Другие крупные арбитражи тоже подтверждают факт использования ими фейкового софта.
Предоставляю полную хронологию общения с поддержкой казино в Telegram (@ParadiseClientSupportBot) и доказательства их умышленных задержек:
Суть отписок поддержки: На все вопросы о задержке крупной заявки №[phone redacted] RUB от 23.06.2026) поддержка стандартно отвечает скриптами о «технических проблемах на стороне платежного шлюза» и просит «просто ожидать».
Опровержение №1 (Официальные заявления самого казино): В своем официальном Telegram-канале администрация Paradise Casino прямо опровергла свои же слова о техработах:
29 июня они заявили, что депозиты и платформа работают в штатном режиме.
30 июня они опубликовали пост: «Обработка выплат от 500₽ полностью восстановлена и работает без задержек». Моя удерживаемая заявка составляет 2002 RUB, что полностью опровергает любые заявления поддержки о «проблемах со шлюзом».
Последние сообщения
Hi Даниил,
Thank you for your patience.
We have completed our investigation and, based on our findings, we believe this casino is unsafe and should be avoided.
Our investigation revealed that https://paradise16.win/ (registered on 31.03.2026) redirects to https://paradise17.win/ (also registered on 31.03.2026). Both domains are very recently registered.
In addition, the casino is operating without a valid gambling license and falsely claims to hold License No. ALSI-[phone redacted]-FI3. Our investigation confirmed that this license actually belongs to a different company and is associated with the following websites: ecuabet.com, doradobet.com, paniplay.com, and camanbet.com. It is not associated with Paradise Casino.
We also confirmed that the casino is using fake or unauthorized versions of games from several well-known providers, including Pragmatic Play, Novomatic, BGaming, Push Gaming, and NetEnt.
Based on all of the above, we strongly advise you not to make any further deposits on this website. Unfortunately, because the casino is operating without a valid license and appears to be misleading players, the chances of recovering your funds are very limited.
We will keep your complaint publicly available on our forum to help warn other players about this casino.
Здравствуйте.
Хочу сообщить обновление по моей жалобе на Paradise Casino.
Казино наконец выплатило мою ожидавшую заявку на вывод 2002 RUB в BTC.
Я подтверждаю, что мой индивидуальный спор по этой конкретной выплате решён. Однако я по-прежнему согласен с результатами вашего расследования относительно небезопасности казино, проблем с лицензией, свежих доменов и использования поддельных или несанкционированных игр.
Спасибо за расследование этого случая и за то, что жалоба остаётся публичной как предупреждение для других игроков.
Hi Даниил,
Those are great news, and we’re really happy to hear that! Unfortunately, we never received a response from the casino, but we’re glad you were finally able to receive your withdrawal.
Thank you for bringing this issue to our attention and helping keep our community informed.
Our advice is to stick to trusted casinos, such as those listed on our site. If you come across a new casino, make sure to check it first before depositing to help protect yourself.
All the best, and don’t hesitate to reach out if you ever need our help again!
We will mark it as RESOLVED.
Retraits win hero j’ai gagner 8 k j’ai reçu 2 k en 2 semaine ensuite 2 mois a me faire attendre , a me demandées ma puce d’identité ensuite une vidéo de moi ensuite ma pièce d’identité notariée pour au final qu’il me bloque le compte sans aucune raison et me dire on a évoluer votre compte et on dois le fermée , et on peut pas vous dire pourquoi j’ai tous en photo ! C’est un scandal je sais pas quoi faire pour retirer mes sous maitenant … aider moi merci d’avance il me restait 6 k sur le compte et il m’ont bloquer sans aucune raison
Hi Mugnaini,
Thank you for taking the time to share your experience and we are sorry to hear about your negative experience.
Please note that this casino is not currently listed on our site. However, once we have all the necessary information, we will do our best to reach out to the casino on your behalf.
Could you please provide us with a few more details about your case?
Was this your first withdrawal from the casino?Did you use any bonus to generate your winnings?Which withdrawal method did you choose?Please provide us with your casino username and correspondence you have had with the casino regarding your verification and account closure.
I have been playing on various online sites for years, but this site RTbet.com is the worst of them all so far. After winning a large amount, a clever employee came up with the idea to block my account for verification, and this happened a few hours after my win. They asked me to download documents from the site onto my account, which I dutifully did. Guess what? My account has remained unavailable for withdrawals for 5 days now. Of course, I can still play and deposit money ;). I have sent more than 30 emails to support and the VIP department, live chat, etc., etc…. everyone promised that it would be fine and that I should be patient—a rehearsed spiel just to stall for time and make things unnecessarily difficult.
I definitely advise against this site; I have kept all proof of all conversations.
I demand the immediate unblocking of my account, and I am entitled to my money!!!
Now another pathetic employee is going to post under this message saying they are sorry for the inconvenience and to contact support, but I don’t believe those excuses anymore. I want to see actual action by unblocking my account.
A player who expresses his dissatisfaction as it is!!!
RJEFF77
Hi rida jeffali,
Based on what you described, it does not sound like your account is blocked. If you are still able to log in and make deposits, it is more likely that your withdrawal is currently under review or pending verification.
Could you please provide us with a few more details about your case?
Also, please send us your casino username so we can reach out to the casino.
The more details you can provide, the easier it will be for us to understand the situation and see if we can assist.
Ho effettuato questo prelievo su Vegasino , un casino offshore del quale allego link “vegasino-9839.com”, lo scorso 19/05/2026. Non pensavo fosse così difficile avere dei soldi meritatamente vinti dopo una decina di giorni ma leggendo le varie recensioni su Vegasino sono tutte negative e dicono tutte la stessa strategia che usano per non pagarti e farti rigiocare i soldi annullando i prelievi . Dopo che solleciti l’assistenza che avviene soltanto tramite e-mail o chat virtuale con bot di intelligenza artificiale e risposte già preselezionate , dicono sempre che sollecitano il dipartimento funzionario per elaborare il prelievo che ha detta loro avviene entro 3-5 gg lavorativi . Superati questi giustamente dicono che hanno un elevata richiesta di prelievi e che quindi possono volerci fino a 10 gg, peccato che siano passati anche quelli e come dimostra l’allegato la situazione del prelievo ancora non è andata allo step successivo . Vi chiedo gentilmente aiuto per fargliela pagare a questi truffatori anche non ricevendo la somma del mio prelievo tanto la do già per persa , ma aiutatemi a fare una diffida o qualcosa perché non possono passarla liscia così . Grazie anticipatamente , Romolo.
Hi Romolo,
Thank you for reaching out to us, and we’re sorry that you are facing this kind of issue.
Please send us your casino username so we can contact the casino representative to check your withdrawal status.
Also, so we can better understand your case, could you please provide a bit more detail:
As soon as you provide all the necessary details, we’ll be able to assist you further.
Salve vorrei il vostro aiuto ho giocato sul sito Allyspin e sono 6 giorni che aspetto che la mia vincita mi venga inviata ma niente.. non so come fare
Hi Martina,
Thank you for reaching out to us. We are sorry to hear that you are facing this issue.
Could you please share with us more details about your case:
Also, please send us your casino username so we can contact the casino once we have all the necessary information.
Le casino skycrow. Il ne veulent pas me donner mes gains car dans mes informations de profile j’ai mis ma nouvelle adresse sauf que je reste en chambre depuis 2 semaines très compliqué de donner des informations concernant des factures . La seule information que jai c’est une lettre du gouvernement ., tout les documents que j’ai sont à mon autre adresse et j’ai tout envoyé ce qui mon demander et il ne comprennent pas !!mon adresse électronique c’est Nancystjames2@ gmail.com
Hi Nancy st-james,
Thanks for sharing your experience.
Unfortunately, for KYC purposes, if this is your first verification, you are required to provide all the necessary documents requested by the casino.
Verifying details is a standard part of the process, done both to comply with regulations and to protect both players and the casino from fraud.
Could you please let us know which document you are having issues providing?
Unfortunately, if you do not have valid documents available, we are not sure how much we can assist further in this case.
However, we will contact the casino representative to look into your account and see if there is any possible way to help.
Voglio eliminare l’account da Seven casinò deposito, ma l’assistenza non risponde
Hi Claudia,
Thank you for reaching out to us and sharing your experience.
If you are referring to Seven Casino, according to their Terms & Conditions, Section 3.5, players can request account closure at any time:
3.5.1 To do so, ensure all open bets are canceled, if any, and then contact customer support via Live Chat and provide the reason for the closure request as well as the requested timeframe.
3.5.2 When requesting a permanent account closure, the closure period is 30 days. After this period, the account may be reactivated upon request through support.
Could you please confirm whether you provided the casino with the reason for the closure and specified the duration when submitting your request? Also, when exactly did you send the request?
Additionally, please send us your casino username so we can contact the casino representative and check the status of your request on your behalf.
Spin bara on fermer mon compte sans raison alors que j’ai un retrait en attente
J’ai bien fait attention au règles
Quand je demande pourquoi ils me réponde pas et ferme le chat
Aidez moi…
Hi Jacobiere alexis,
Thank you for reaching out to us. We are sorry to hear that you are facing this issue.
Could you please share with us more details about your case:
Please also send us your casino username.
As soon as you provide us with all the necessary details, we’ll be able to assist you further.
Ils m ont refusé mon retrait et mon argent a disparu,impossible de parler à un agent juste un bot .
alldayplay.bet
C’est bon après plusieurs jours à dire que j’allais déposer plaintes et plusieurs post sur x j’ai enfin été remboursé !
Merci de supprimer mon post .
Hi Thierry,
Great news! Thank you for letting us know and for sharing your experience with us.
We are really glad that your case has been resolved. Enjoy your win!
Грав на беткінг,залишив на рахунку 13 тисяч і зайшов вечером 0 на рахунку написав їм вас зломали і гроші програли
Hi Віктор,
Thank you for reaching out to us, and we are sorry to hear about your negative experience. Could you please confirm which casino you were playing at?
Also, which exact currency was the 13,000 balance in?
Could you also send us any emails, screenshots, or information you received from the casino regarding your missing balance?
As soon as we receive more details about your issue, we will be able to contact the casino on your behalf.
Грав на Betking,13000 грн
Фото
Hi Віктор,
Thank you for sending us the information. Unfortunately, as the casino already explained, they do not have any evidence that your profile was hacked, and according to their records, the balance was either played through or transferred.
Please note that we do not have this casino listed on our site, so our ability to assist is unfortunately very limited and mostly outside of our scope.
However, if you have any proof showing that you did not access the account or that your profile may have been compromised, please provide it to us and we will try to get in touch with the casino on your behalf.
“Oggetto: Ricorso contro Revolut – Rifiuto rimborso transazioni verso operatore illegale
Spettabile Arbitro Bancario Finanziario,
Con la presente presento formale ricorso contro Revolut per il rifiuto del rimborso delle seguenti transazioni effettuate verso Vegasino, operatore di gioco online privo di licenza ADM/AAMS, quindi illegale in Italia.
TRANSAZIONI RIFIUTATE DA REVOLUT:
– Craftessay.com: €22 x4 = €88 (07/05/26)
– Skmg Group: €19 (07/05/26)
– Nuvolut: €19 x2 = €38 (07/05/26)
– Craftessay.com: €20 (07/05/26)
– Totale: circa €165
Tutti questi nomi commerciali (Craftessay.com, Skmg Group, Nuvolut) sono riconducibili allo stesso operatore illegale Vegasino.
MOTIVI DEL RICORSO:
1. OPERATORE ILLEGALE
Vegasino opera in Italia senza licenza ADM/AAMS in violazione della Legge 401/1989 Art. 4. Revolut ha processato pagamenti verso un operatore illegale violando i propri obblighi di istituto di pagamento autorizzato.
2. RIAPERTURA ACCOUNT NON AUTORIZZATA
Il mio account Vegasino era stato chiuso su mia esplicita richiesta per problemi di ludopatia. Vegasino ha riaperto l’account senza mio consenso, come dimostrato dall’email allegata del 6 maggio 2026 con oggetto “Chi vi ha detto di riaprire il conto??”
3. UTILIZZO NOMI COMMERCIALI FALSI
Vegasino ha utilizzato nomi commerciali falsi (Craftessay.com, Skmg Group, Nuvolut) per mascherare la propria identità nei pagamenti, configurando una pratica fraudolenta.
4. RISPOSTA REVOLUT INSUFFICIENTE
Revolut ha rifiutato il rimborso citando le regole dei circuiti Visa/Mastercard, ignorando completamente che il destinatario dei pagamenti è un operatore illegale sul territorio italiano.
NORMATIVE VIOLATE DA REVOLUT:
– Legge 401/1989 Art. 4: obbligo di non processare pagamenti verso operatori abusivi
– D.Lgs. 158/2019 Art. 7: tutela giocatori vulnerabili
– D.Lgs. 206/2005 Art. 20-21: pratiche commerciali scorrette
– D.Lgs. 385/1993 (TUB): obblighi istituto di pagamento autorizzato
Hi Momo,
Thank you for sharing your experience with us.
Unfortunately, we can only assist with complaints directly related to online casinos by contacting the casino representative and forwarding the details of your case to them. Regarding your issue with Revolut, this is unfortunately not the correct address for handling banking or payment institution disputes.
Regarding your issue with Vegasino Casino, please share some additional details with us:
Once we receive all the necessary details, we will be able to contact the casino and request assistance regarding your case.
BONJOUR j’ai jouer 20 euro et oui je voulais essayer j’ai eu un bonus de 20 euros j’ai gagner 620 euros et la les problème ont commencer âpres deux jours il me dise qu’il me paye 200 euros et la sa recommence copie de ma carte identité plus carte de banque plus preuve de facture électrique pour mon domicile et en passe j’ai 66ans comment voulez vous que envoie tout sa ? pour jouer sa a pris deux secondes pour me retirer les 20 euros mais pour me payez c’est autre chose que dois je faire merci de aidez
Hi paillot,
Thank you for reaching out to us. We are sorry to hear that you are facing this issue. Could you please share with us a few more details regarding your case:
As soon as you provide us with all the necessary details, we’ll be able to assist you further.