LevelUp Casino Review

Crypto-friendly and well stocked, though bonuses carry heavy wagering.

Tum Reviewed by Tum · Last reviewed 29 September 2026 · How we review

✕ Doesn't accept players from United States · see casinos that do

What we like

  • Crypto friendly
  • Good selection of games
  • Live chat support is available 24/7
  • Support many languages

What we don't

  • No phone support
  • High wage requirements on bonuses

Quick Facts

🏛️
Licence
Anjouan
🏢
Operated by
Novatrix SRL Established 2020
⏱️
Withdrawal approval
  • Pending time: Up to 72 hours after approval
  • Bank transfer: Within 3 business days
💱
Currencies
AUD, BCH, BNB, BRL, BTC, CAD, ETH, EUR, INR, LTC, NOK, NZD, TRX, USD, USDT, XDG, XRP, ZAR
🌐
Languages
English, French, German, Norwegian
🚫
Restricted countries
USA, UK, Netherlands, Belgium, Poland, Brazil, Japan, Afghanistan, Bahrain, Belarus + 32 others Full list in the FAQ

Bonuses at LevelUp Casino

No Deposit Bonus

25 FREE SPINS on Fruit Circus Party

Wagering
70x
Min deposit
N/A
Max cashout
$75
Expiry
N/A

Bonus code: SARCIRCUS

Clearing difficulty Medium
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No Deposit Bonus

25 FREE SPINS on Mystic Charms

Wagering
70x
Min deposit
N/A
Max cashout
$75
Expiry
N/A

Bonus code: BLACKLVL

Clearing difficulty Medium
Claim Bonus
Welcome Package

325% over 4 deposits + 200 Free Spins

  1. 125% up to $400 + 100 FS min $20
  2. 50% up to $600 + 50 FS min $20
  3. 50% up to $600 min $20
  4. 100% up to $400 + 50 FS min $20
Wagering
40x bonus
Max bet
N/A
Max cashout
Unlimited
Expiry
N/A
Clearing difficulty Medium
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View Full Bonus Details & Terms

Deposits & Withdrawals

Does LevelUp Casino accept Interac?

Yes. LevelUp Casino lists Interac among its payment methods for Canadian players.

How Interac works at casinos · Why your e-Transfer may say Gigadat

Deposit methods
Withdrawal methods
Withdrawal approval times
  • Pending time: Up to 72 hours after approval
  • Bank transfer: Within 3 business days

Showing methods available to players in USA.

Games & Software

Game providers 101
Show all 101 providers

Live Casino

LevelUp Casino's live tables run on Playtech, Pragmatic Play, Ezugi, Evolution Gaming, LuckyStreak. Here are the tables, limits and returns.

ONE Blackjack table

ONE Blackjack

RTP
99.59%
Seats
Unlimited
Payout
3:2

Side bets: Crazy 7, Bust Bonus, Perfect Pairs, 21+3

Lightning Blackjack table

Lightning Blackjack

Bets
$1 to $2,500
RTP
99.56%
Seats
Unlimited players
Payout
3:2

Side bets: Insurance only (explicitly)

Mega Fire Blaze Blackjack table

Mega Fire Blaze Blackjack

Bets
$1 to $1000+
RTP
99.55%
Seats
2 seats, unlimited players per seat
Payout
3:2

Side bets: Pairs, 21+3, Fire Blaze

Majority Rules Speed table

Majority Rules Speed

Bets
$1 to $1000+
RTP
99.54%
Seats
2 (Teams)
Payout
3:2

Side bets: Perfect Pairs, 21+3

Speed Blackjack table

Speed Blackjack

Bets
$1 to $1,000
RTP
99.54%
Seats
Not specified
Payout
3:2

Side bets: Pairs, Poker

Unlimited Blackjack table

Unlimited Blackjack

Bets
$1 to $1000+
RTP
99.54%
Seats
Unlimited
Payout
3:2

Side bets: Perfect Pairs, 21+3

Blackjack table

Blackjack

Bets
$10 to $2000+
RTP
99.50%
Seats
7 Seats
Payout
3:2

Side bets: Perfect Pairs, 21+3

Da Sorte table

Da Sorte

Bets
$5 to $1,000
RTP
99.50%
Seats
7 seats
Payout
3:2

Side bets: Perfect Pairs, 21+3

Gold Blackjack table

Gold Blackjack

Bets
$50 to $5,000
RTP
99.50%
Seats
7 seats
Payout
3:2

Side bets: Perfect Pairs, 21+3

Rumba Blackjack table

Rumba Blackjack

Bets
$5 to $1,000
RTP
99.50%
Seats
7 seats
Payout
3:2

Side bets: Perfect Pairs, 21+3

Table details come from our own play-testing of each game. Tap a table for the full rules breakdown. Showing the 12 best-return tables of 35 we have verified from these providers.

♠ BlackjackInfo intelligence

For Blackjack Players

We grade LevelUp Casino on its actual blackjack tables, then give you the optimal basic strategy for the exact rules you'll be playing.

4.6 / 5

Blackjack rating
Based on real table rules and returns

Table quality

Rules of the best live table here, ONE Blackjack by Pragmatic Play. Other tables differ:

  • 3:2 blackjack payout, not 6:5
  • Dealer stands on soft 17
  • Double after split allowed
  • 8 decks

House edge as low as 0.41% on this table with correct basic strategy

Stakes and seats

  • Tables from $1 a hand
  • Limits up to $20,000 for high rollers
  • 15 of 35 tables seat unlimited players, never full
  • Side bets on every table: fun, but they carry a higher house edge

Bet ranges and seat counts from our own play-testing of each table

Powered by our strategy engine

Optimal strategy for LevelUp Casino's tables

The chart is the correct basic strategy for 8 decks · dealer stands on soft 17. Key plays:

  • Always split Aces and 8s; never split 5s or 10s
  • Double hard 11 vs dealer 2–10, and hard 10 vs 2–9
  • Stand on hard 17+, and on 13–16 vs dealer 2–6
  • Never take insurance
Practice these rules → Open the full strategy engine
H Hit S Stand D Double Hard totals shown · your hand (rows) vs dealer up-card (columns)

Our Full LevelUp Casino Review

LevelUp is a combined casino and sportsbook owned and operated by Novatrix SRL, a Costa Rica company (registration number 3-102-893958), under licence 0000002 from the Tobique Gaming Commission. It is built for players in Canada, Australia, New Zealand and much of Europe, plays in eight fiat currencies and a long list of cryptocurrencies, and lists more than 13,000 games in its lobby. Its sister brand is LuckyElf, and Novatrix also runs Jackpoty, Winz.io and Golden Star.

For blackjack the picture is split. The live casino is large, with more than 370 live blackjack tables from Pragmatic Play Live and Evolution, while the RNG side is modest at around 20 titles. The bonuses are a different story: the bonus terms bar table and live dealer games from wagering altogether, so blackjack cannot clear any LevelUp bonus. A blackjack player here should deposit without a code.

First Impressions

LevelUp’s homepage leads with its five-deposit welcome package, then a row of LevelUp-branded exclusive slots and the usual lobby shelves: Top Games, new releases, jackpots and a live casino strip. The top menu splits the site into Casino, Sports, Promo, Tournaments, Loyalty, Missions, Jackpot and VIP, and a clock in the corner shows casino time in UTC, which matters for the timed promotions.

The footer names Novatrix SRL, its Costa Rica registration and the Tobique licence, and links to the terms, the bonus terms, the payments page, the responsible gaming page and a complaints page that points to a third party complaint service.

The Game Library

LevelUp Casino game lobby on desktop

The live casino is where LevelUp earns its place with blackjack players. Pragmatic Play Live supplies the most tables, including ONE Blackjack, Free Bet Blackjack, BlackjackX and dozens of numbered Speed and standard tables. Evolution brings Lightning Blackjack, Infinite Blackjack, Infinite Free Bet Blackjack, Power Blackjack, Blackjack Party, Classic Bet Stacker Blackjack, Speed VIP and Salon Privé tables, and its Diamond, Platinum and Grand VIP tables for higher stakes. Ezugi adds Unlimited Blackjack and VIP Surrender Blackjack, and BETER Live, Winfinity and LuckyStreak fill out the rest.

The RNG shelf is much thinner, at around 20 blackjack games:

Studio Blackjack games
Betsoft Super 7, 21 Burn, Single Deck, European and American Blackjack
Platipus Blackjack, Blackjack VIP, Blackjack Surrender, Premium European Blackjack, European Blackjack Multihand, Multihand Blackjack VIP
Others Evoplay BlackJack Lucky Sevens, GameArt Blackjack and Blackjack Side Bets, Jacktop BlackJack 7, Reevo, Voltent, 100HP and Mascot blackjack

The site lists a return figure for most of them, from 99.71% on Super 7 Blackjack down to 95.4% on Mascot’s version, so it pays to check before you sit down. Around the blackjack sit more than 100 live roulette tables, around 120 live baccarat tables, game shows and a sportsbook.

The Welcome Bonus in Practice

The welcome package covers five deposits, and the first deposit comes in three tiers. Once you activate one tier, the others close.

Deposit Bonus Free spins Minimum
1st (tier 1) 150% up to €/$1,000 50 €/$20
1st (tier 2) 175% up to €/$1,500 75 €/$50
1st (tier 3) 200% up to €/$3,000 100 €/$100
2nd 100% up to €/$5,000 None €/$20
3rd 100% up to €/$5,000 None €/$20
4th 125% up to €/$3,500 None €/$20
5th 200% up to €/$3,500 None €/$20

The homepage headline is up to €/$20,000 plus 500 free spins. The general bonus terms set 40x wagering unless an offer card says otherwise, a 14-day validity, and a default maximum bet of €50 (60 USD, 80 CAD, 85 AUD or 90 NZD) while wagering. Real money is played before bonus money, and players from Sweden and a long list of other countries cannot take bonuses.

Section 4 of the bonus terms decides the blackjack question:

Game type Counts toward wagering
Slots in the “Wagering” category 100%, or less for some providers
RNG table games, including blackjack Not allowed
Live dealer games, including live blackjack Not allowed
Crash, casual, lottery and scratch games Not allowed
Jackpot games Cannot be played with bonus money
What this means for blackjack players: blackjack contributes nothing, so a €100 bonus still needs €4,000 of slot play in 14 days whatever you do at the tables. Taking a welcome bonus and then playing blackjack simply locks your deposit behind a requirement you cannot work off. The terms also treat leaving large bets on the table until wagering is done as bonus abuse. If you want blackjack, deposit without a code; you can cancel an unwanted bonus without losing your own funds.

Loyalty and VIP

The loyalty programme has 12 levels, but points come from real-money bets on eligible slots, so blackjack play does not move you up. From level 4 there is a weekly cashback of 3% to 15% with wagering of 20x down to 1x, from level 7 a monthly 100% reload and higher cashout limits, and from level 8 a VIP manager.

Banking and Withdrawals

LevelUp takes Visa and Mastercard, Skrill, Neteller, vouchers and bank transfer, plus Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin and Tether, all without fees from the casino. The terms set the minimum deposit at €20 and the minimum withdrawal at €10.

Rule What LevelUp says
Processing Within 72 hours of approval in the terms; crypto and e-wallets listed as instant
Cards 1 to 3 banking days
Bank transfer Within 3 business days; no USD bank payouts
Withdrawal limits €/$3,000 a day, €/$7,500 a week, €/$15,000 a month
Before withdrawing Wager each deposit three times, or a fee or refusal may apply
Jackpots Progressive jackpot wins paid in full, outside the limits

Higher VIP levels can get higher limits. Verification can include a phone call, and if the casino cannot reach you within two weeks of a withdrawal request, the account is locked and the withdrawal cancelled. Intermediary banks can add fees of up to about €16 on bank transfers.

Licensing and Safety

The Tobique Gaming Commission is an offshore regulator with lighter oversight than Malta or the UK. LevelUp names EGIS as its dispute resolution service ([email protected]), wider disputes go to arbitration in Costa Rica, and claims must be made within a year.

The terms restrict 42 countries and territories plus Ontario and New Brunswick, including the United States, the United Kingdom, the Netherlands, Belgium, Poland, Greece, Romania, Brazil and Japan. Australia, the rest of Canada, New Zealand, Germany, Austria, Ireland and Norway are not on the list. Using a VPN to get around the restrictions can cost you your winnings.

There is no clause aimed at card counting or blackjack strategy. Accounts left for 12 months without a login or bet can be charged €20 a month. Responsible gambling tools are self-service: deposit, loss and wager limits, cooling-off from one week to six months, and self-exclusion from six months to indefinitely. Crypto deposits cannot always be limited, so the casino suggests a fiat method if you want a hard cap.

Customer Support

Support runs through live chat, which the site says is open 24/7, and email at [email protected]. There is no phone line. The FAQ covers accounts, bonuses, payments and responsible gaming.

Mobile Experience

LevelUp runs in a phone browser with the full lobby, cashier and live casino, and can be added to the home screen. Its app page also offers a downloadable Android app.

Who LevelUp Casino Is For

A good fit if you:

  • Want a large live blackjack lobby from Pragmatic Play Live and Evolution
  • Play from Canada (outside Ontario), Australia, New Zealand or Germany
  • Deposit and withdraw in crypto
  • Can live with €/$3,000 a day in withdrawals
  • Want self-service deposit, loss and wager limits

Look elsewhere if you:

  • Want a bonus you can clear on blackjack, which is barred from wagering
  • Want a deep RNG blackjack range
  • Want loyalty points for table play
  • Live in the US, UK, Ontario, the Netherlands or another restricted country
  • Want a Malta or UK licence

Verdict

LevelUp has a genuinely big live blackjack floor, with hundreds of Pragmatic Play and Evolution tables including Lightning, Power, Free Bet and ONE Blackjack, and its crypto banking and €/$3,000 daily withdrawal limit are fair for a casino of this type. The RNG blackjack range is thin, though, and the site lists some weak returns among it.

The deciding point is the bonus terms. Table and live games are barred from wagering, and the loyalty scheme only counts slot play, so none of LevelUp’s promotions work for a blackjack player. Treat it as a cash-only live blackjack venue, wager each deposit three times before cashing out, and it does that job well. As always, only wager what you can afford to lose.

LevelUp Casino FAQ

Is LevelUp Casino licensed?

Yes. LevelUp is owned and operated by Novatrix SRL, a Costa Rica company with registration number 3-102-893958, under licence 0000002 from the Tobique Gaming Commission. Disputes that support cannot settle can go to EGIS, the dispute resolution service named in the terms, at [email protected].

What is the LevelUp welcome bonus?

The package covers five deposits. The first comes in three tiers: 150% up to €/$1,000 with 50 free spins from €/$20, 175% up to €/$1,500 with 75 free spins from €/$50, or 200% up to €/$3,000 with 100 free spins from €/$100. The second and third deposits get 100% up to €/$5,000, the fourth 125% up to €/$3,500 and the fifth 200% up to €/$3,500. The general terms set 40x wagering and 14 days unless an offer says otherwise.

Does blackjack count toward the LevelUp bonus?

No. Section 4 of the bonus terms states that table games and live dealer games are not allowed for wagering, so neither RNG nor live blackjack contributes anything. Only slots in the casino’s Wagering category count. Blackjack players are better off depositing without a bonus.

How long do LevelUp withdrawals take?

The terms aim to process withdrawals within 72 hours of approval; the payments page lists crypto and e-wallets as instant, cards at 1 to 3 banking days, and bank transfers are processed within 3 business days. Limits are €/$3,000 a day, €/$7,500 a week and €/$15,000 a month, and each deposit must be wagered three times before it can be withdrawn.

What blackjack games does LevelUp have?

More than 370 live blackjack tables, mostly from Pragmatic Play Live and Evolution, including ONE Blackjack, Free Bet Blackjack, BlackjackX, Lightning Blackjack, Infinite Blackjack, Power Blackjack and Blackjack Party, plus Ezugi’s Unlimited Blackjack. The RNG range is around 20 games, including Betsoft’s Super 7, 21 Burn and Single Deck Blackjack and several Platipus versions.

Can I play at LevelUp from my country?

The terms restrict 42 countries and territories plus Ontario and New Brunswick, including the United States, the United Kingdom, the Netherlands, Belgium, Poland, Brazil and Japan. Australia, the rest of Canada, New Zealand, Germany, Austria, Ireland and Norway are not restricted. Players in Sweden can play but cannot take bonuses.

Player Feedback

⚠ Please note: the complaint form is for issues where the casino has treated you unfairly (delayed payments, bonus problems, account disputes) and you have already tried casino support without success.

Upon submission, we contact LevelUp Casino on your behalf and mediate until the issue is resolved. Read our guidelines.

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